Daeja Gregoire
Laplace,LA
Summary
Accomplished Clinical Medical Assistant with a proven track record at Lutcher Family Clinic, enhancing patient outcomes through effective coordination and compassionate care. Skilled in venipuncture and fostering trust, I streamlined processes and reduced wait times, significantly improving patient satisfaction. Expert in HIPAA compliance, I thrive in fast-paced environments, ensuring optimal patient care and confidentiality.
Overview
3
3
years of professional experience
Work History
Clinical Medical Assistant
Lutcher Family Clinic
12.2022 - 08.2024
- Streamlined administrative processes by scheduling appointments, managing patient intake, and organizing medical documentation.
- Comforted anxious patients before procedures and listened to concerns, offering support, and compassion.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Strengthened team collaboration by actively participating in staff meetings, sharing insights on process improvements, and offering assistance to colleagues when needed.
- Supported successful treatment plans by preparing patients for examinations, discussing treatment options, and providing clear instructions on medication usage.
- Reduced wait times for patients by effectively coordinating physician schedules and exam room availability.
- Enhanced patient outcomes by providing knowledgeable education on procedures, medications, and other physician instructions.
Clinical Medical Assistant
Pelican Health Clinic
12.2021 - 10.2022
- Streamlined administrative processes by scheduling appointments, managing patient intake, and organizing medical documentation.
- Comforted anxious patients before procedures and listened to concerns, offering support, and compassion.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Strengthened team collaboration by actively participating in staff meetings, sharing insights on process improvements, and offering assistance to colleagues when needed.
- Collaborated with other healthcare professionals such as nurses and pharmacists to coordinate optimal care plans for patients.
- Demonstrated expertise in performing EKGs, phlebotomy procedures, injections administration ensuring accuracy in each procedure performed.
- Supported successful treatment plans by preparing patients for examinations, discussing treatment options, and providing clear instructions on medication usage.
- Managed prescription refills requests promptly resulting in better medication adherence among patients.
- Reduced wait times for patients by effectively coordinating physician schedules and exam room availability.
- Enhanced patient outcomes by providing knowledgeable education on procedures, medications, and other physician instructions.
- Increased patient satisfaction through compassionate communication and support during medical procedures.
- Prepared and administered medications to alleviate patient symptoms.
- Taught patients about medications, procedures, and care plan instructions.
- Ensured accurate diagnoses by proficiently collecting lab specimens and conducting routine tests.
- Gathered forms and copied insurance cards to collect patient information for billing and insurance filing.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Called and faxed pharmacies to submit prescriptions and refills.
Intern Medical Assistant
Childrens Clinic Dr.Mendoza
08.2021 - 12.2021
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
Education
Associate of Science - CNA
Next Level Education Services
Laplace, LA08-2024
Associate of Science - Medical Termanology
NPCE Online Medical Assisting Program
Florida City, FL11-2021
Associate of Science - Medical Assisting
River Parish Community College
Reserve, LA05-2021
High School Diploma -
East St John High School
Reserve, LA05-2020
Skills
- Blood pressure monitoring
- Venipuncture
- Vital signs monitoring
- HIPAA compliance
- Patient confidentiality
- Electronic health records
- Specimens collection and processing
- Clinical documentation
- Vital sign monitoring
- Minor surgical assistance
- Phlebotomy techniques
Timeline
Clinical Medical Assistant
Lutcher Family Clinic
12.2022 - 08.2024
Clinical Medical Assistant
Pelican Health Clinic
12.2021 - 10.2022
Intern Medical Assistant
Childrens Clinic Dr.Mendoza
08.2021 - 12.2021
Associate of Science - CNA
Next Level Education Services
Associate of Science - Medical Termanology
NPCE Online Medical Assisting Program
Associate of Science - Medical Assisting
River Parish Community College
High School Diploma -
East St John High School
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