Daelene Hernandez
Summary
I contributed to quality improvement activities as a White Memorial Hospital student volunteer by showcasing clinical expertise, bilingual communication, and teamwork. In order to promote growth and achieve significant achievements, I want to move into an exciting field of work.
Overview
2
2
years of professional experience
Work History
Student Volunteer
White Memorial Hospital
10.2021 - 06.2023
- Took and followed detailed directions from others.
- Worked in team environment to maintain high levels of productivity.
- Displayed excellent time management skills while balancing academic responsibilities alongside demanding volunteer commitments.
- Contributed to a positive work environment by maintaining a professional attitude and demonstrating respect for all individuals involved in the project.
- Enhanced patient experience by participating in quality improvement initiatives and providing feedback to the nursing staff to improve care delivery methods.
- Collaborated with nursing staff to develop individualized care plans for patients based on their specific needs and preferences.
- Supported patient care by performing initial assessments and basic procedures under supervision registered nurses.
- Displayed excellent teamwork skills by collaborating closely with other healthcare professionals in multidisciplinary teams.
- Enhanced patient care by assisting nurses with daily tasks and providing support.
- Developed strong interpersonal skills by actively engaging with patients, families, and colleagues in a professional manner.
- Managed confidential patient information responsibly according to HIPAA guidelines.
- Communicated clearly with patients from diverse backgrounds to establish rapport and provide culturally sensitive care.
- Contributed to a positive healthcare environment through compassionate communication and active listening skills.
- Developed strong time-management skills by efficiently coordinating multiple tasks while maintaining attention to detail.
- Increased patient satisfaction by providing emotional support during difficult times and helping them feel comfortable throughout their hospital stay.
- Gained exposure to various medical technologies, equipment, and software systems used in healthcare settings, such as electronic medical records.
- Collaborated with other health care professionals to establish optimal patient care.
- Educated family members and caregivers on patient care instructions.
- Exemplified leadership qualities while coordinating group activities, delegating tasks effectively, and maintaining open lines of communication among team members.
- Approached issues proactively to best meet current and future community needs.
- Helped clients navigate social services system and access needed resources.
- Kept case files updated, accurate and aligned with requirements.
Education
Bachelor of Science - Nursing
Saddleback College
Mission Viejo, CA06-2027
Skills
- Community service
- Team collaboration
- Creativity and innovation
- Social interaction
- Food distribution
- Telephone etiquette
- Complex Problem-solving
- Data entry
- Scheduling
- Office organization
- Special projects
- Project Support
- Clinical skills
- Customer service
- Time management
- Computer skills
- Active listening
- Verbal and written communication
- Active learning
- Safety procedures
- Energetic and enthusiastic
- Team development
- Editing and proofreading
- Team support
- Bilingual in English and Spanish
- Teamwork
- Punctuality and work ethic
- Problem-solving
- Multitasking
- Patient care
- Decision-making
Languages
English
Native or Bilingual
Spanish
Professional Working
Interests
- Reading
- Music
- Learning new cooking techniques and expanding my culinary skills
- Horseback Riding
- Baking
- Volunteer Work
- Road Trips
- Personal Development and Self-Improvement
- I like trying new recipes and food trends
- Sharing travel tips, recommendations, and insights with fellow enthusiasts
Timeline
Student Volunteer
White Memorial Hospital
10.2021 - 06.2023
Bachelor of Science - Nursing
Saddleback College
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