Daelyn Twohig
Moreno Valley,CA
Summary
Dependable worker and successful at providing fast, high-quality customer service to guests. Very adaptable and constantly looking to develop my skills with team collaboration and resolving issues with customers and management. I consider myself an organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. I thoroughly enjoy providing excellent service to guests and working with team members to achieve that goal.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Designer/Stylist
Ulta Salon
Moreno Valley, California
10.2025 - Current
- Guided customers in product selection to ensure satisfaction and meet individual needs.
- Maintained an organized workspace and inventory of design supplies.
- Styled hair using various techniques and tools to meet client preferences.
- Collaborated with clients to identify desired hairstyles and delivered tailored expert recommendations.
- Applied various makeup techniques for special events and photo shoots.
- Recommended skincare products to enhance makeup application and overall appearance.
Food Runner
Morongo Casino Resort & Spa
Cabazon, California
07.2024 - 06.2025
- Communicated effectively with kitchen staff to ensure accurate order fulfillment.
- Assisted servers by refilling drinks and clearing empty plates during service.
- Maintained cleanliness and organization of dining area and service stations.
- Provided excellent customer service by addressing guest needs and requests quickly.
- Collaborated with team members to streamline food delivery process during peak hours.
Food Runner
Woodranch
10.2022 - 06.2024
- Improved customer satisfaction by promptly delivering food orders to tables and maintaining communication with kitchen staff to ensure accuracy of orders, minimizing order errors and complaints.
- Enhanced dining experience by attentively responding to guest requests and providing accurate information about menu items.
- Assisted servers in attending to guests'' needs, ensuring a smooth service flow during peak hours.
- Managed multiple tasks simultaneously, prioritizing duties effectively for maximum productivity and maintaining clean and organized dining/kitchen areas, contributing to a pleasant atmosphere for patrons.
Host
P.F. Chang's Bistro
06.2022 - 10.2022
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival and managing reservations efficiently to accommodate walk-in guests and reduce wait times.
- Implemented table rotation system for optimal server workload distribution, resulting in improved service quality and maintained a clean and welcoming atmosphere by quickly addressing spills and resetting tables after guest departure.
- Increased restaurant efficiency by maintaining an organized host stand, including menus, reservation logs, and seating charts and provided exceptional customer service by attentively listening to guest needs and promptly addressing any concerns or issues.
Education
Cosmetology License - Cosmetology
Salon Success Academy
Redlands, CA11-2024
High School Diploma -
Eleanor Roosevelt High
Eastvale, CA06-2022
Skills
- Customer anticipation
- Anticipating Customer Needs
- Customer Service
- Time management
- Team collaboration
- Cleanliness
- Makeup application
- Color theory
- Hair styling
- Sense of urgency
- Strong Work Ethic
- Reliability
- Adaptability
- Interpersonal Communication
- Professionalism
- Performance Improvement
- Quick Learner
- Foodservice/Safe Food Handling
- Supply Restocking
- Menu Memorization
Skills
- Cleanliness
- Sense of urgency
- Performance Improvement
- Quick Learner
Certification
Cosmetology License
Timeline
Designer/Stylist
Ulta Salon
10.2025 - Current
Food Runner
Morongo Casino Resort & Spa
07.2024 - 06.2025
Food Runner
Woodranch
10.2022 - 06.2024
Host
P.F. Chang's Bistro
06.2022 - 10.2022
Cosmetology License - Cosmetology
Salon Success Academy
High School Diploma -
Eleanor Roosevelt High