
Dynamic professional with a strong work ethic and integrity, experienced in customer service. Proven ability to solve complex problems and enhance team productivity. Skilled in inventory management and effective communication, consistently delivering exceptional service and fostering positive client relationships throughout various roles
• Monitored and operated mission-critical infrastructure including generators, UPS systems, switchgear, and cooling equipment
• Diagnosed and resolved electrical, mechanical, and safety system issues within strict service level agreements
• Supervised contractor maintenance and upgrade activities
• Enforced safety protocols and maintained facility security compliance
• Documented maintenance activities, tracked issues, managed time allocation, and generated performance reports
• Conducted Short Circuit Case Study Audits on electrical equipment
• Performed comprehensive Network Power Rack audits
• Managed power distribution to production server racks
• Delivered technical training to EOT personnel