Daesha Pitts
Alpharetta,GA
Summary
Experienced professional with a strong background in technology-related roles. Proficient in software development, system administration, and technical support. Skilled in problem-solving and optimizing performance.
Capable of managing projects and collaborating effectively with teams. Committed to continuous learning and staying current with industry trends to contribute to organizational success.
Experienced in the management of Administrative and Clerical and Information
Providers to ensure timely billing, claims, and benefits processing. Proficient in Microsoft Office Suite, Excel, QuickBooks, and EMR/CRM-based systems Navi Net PCC EHR EMR 3M therapy notes Teams Availity . Available to interview with 24-hour notice able to start within two weeks. Willing to relocate: Anywhere Authorized to work in the US for any employer
Overview
15
15
years of professional experience
1
1
Certification
Work History
HIM Director/medical biller manager/Coder
Seek Peace Counseling
Milford, DE
09.2018 - Current
- Work Remotely part time for seek peace
- Coordinating, and administering the office medical records remote processing medical release coding ICD 10 base on treatment receive
- Provider credentialing.
- Maintain current, overflow, and discharged record filing systems
- Serve as the facility's Privacy Officer for HIPAA compliance
- Knowledgeable with software such as PCC and therapy note simple practice HMS and ETC
- Coordinated activities with other departments to expedite work and improve collaboration.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Developed and implemented comprehensive strategies to improve operational processes and organizational efficiency.
- Spearheaded the development and launch of new products or services.
- Collaborated with physicians, nurses and other healthcare professionals to improve quality of patient care documentation.
- Built work schedules and staff assignments, taking workload, space and equipment availability into consideration.
- Reviewed discharges and other records on nursing units for compliance with procedures.
- Reviewed medical records for accuracy, completeness and compliance with applicable laws and regulations.
- Trained staff on proper use of the electronic health record system.
- Completed day-to-day duties accurately and efficiently.
- Assisted with customer requests and answered questions to improve satisfaction.
Center Manager
Lincare
Melbourne, FL
11.2023 - 09.2024
- Map out processes and protocols to achieve goals and motivate Staff to Achieve goals
- Quickly adjust to a rapidly changing health care marketplace
- Develop business management goals marketing and objectives that lend to growth and prosperity
- Drive productivity and efficiency by leading the work and direction of your team
- Devise and implement business plans and best practices to promote the attainment of goals
- Oversee the fiscal health and growth of the management location
- Evaluate and supervise employee performance Staff and train new team members
- Drive growth of the location by providing exceptional care to referral sources and patients alike
- Manage inventory and procurement of necessary equipment
- Understand and promote the products and services offered to improve patient outcomes
- Created effective business plans to focus strategic decisions on long-term objectives.
- Managed day-to-day operations of the center, including staffing, scheduling, budgeting, inventory control and customer service.
- Negotiated contracts with vendors and service providers, securing favorable terms.
- Trained new employees on company policies, procedures, and job responsibilities.
- Delivered exceptional client experiences through hands-on leadership of associates and managers.
- Directed or coordinated financial or budget activities to fund operations and maximize investments.
- Monitored compliance with federal, state, and local regulations, maintaining operational standards.
- Participated in networking events with other centers or representatives from corporate headquarters.
- Implemented marketing strategies to increase center visibility and attract new clients.
- Reviewed financial statements and sales or activity reports to measure productivity or goal achievement.
- Managed center budget, including forecasting, expense tracking, and cost reduction strategies.
- Managed inventory control, ensuring adequate supplies while minimizing waste.
- Reviewed customer surveys on a regular basis in order to identify areas where improvements could be made.
- Conducted regular staff meetings to ensure all personnel were properly trained on policies and procedures.
Medical Records Director
Sterling Senior Care
Belcamp, MD
04.2023 - 07.2023
- Managing the security of patient records in a medical facility
- Oversee the activities of health information personnel, prepare department budgets, and ensure compliance with the facility's policies and regulations regarding patient record confidentiality
- Developing and maintaining electronic medical record systems include hiring and training staff members, organizing department hierarchy and structure, ensuring quality of medical records, taking responsibility for maintaining and securing all documents and electronic medical records within the facility, and motivating employees
Medical Coder
Meadowood Behavioral Health Hospital
New Castle, DE
05.2010 - 04.2023
- Responsible for mental health billing, invoice coding and abstracting codes and claims processing while serving in an Accounts Receivable manager-level capacity
- Posts payments, follows up on denials, and displays exceptional attention to detail in calculating amounts to Ensure accurate billing
- Serves as the initial point of contact for patients with account inquiries regarding insurance claims and financial statements, using strong communication skills to provide detailed answers and solutions
- Interfaces daily with insurance agencies and providers regarding claims and benefit details
- Completes cost estimates for patients using finance acumen and creates treatment plans based on coverage
- Utilizes EMR systems and Microsoft Excel to track payments and processing
Education
Trade school in medical claim examiner -
Harris School of Business-Dover Campus
Dover, DE03.2007
High School Diploma -
Middle Town High School
Middletown, DE06.2004
Skills
- Medical Billing
- QuickBooks
- Medical records
- Accounting
- CRM software
- Communication skills
- Microsoft Excel
- Medical coding
- Microsoft Office
- Insurance Verification
- EMR systems
- Accounts receivable
- Computer skills
- Medical office experience
- Supervising experience
- Medical receptionist
- Customer service
- Medical terminology
- Leadership
- Marketing
- ICD-10
- Windows
- Analysis Medical records review charts
- Office experience
- Practice management
- Office management
- Budgeting
- Project management
- Payroll management
- Health information management
- HIPAA
- Employee Orientation
- CPT Coding Behavior health CPT detox CPT internal medicine
Certification
- Health claims examiner
- CPR Certification
- OSHA 10
Personal Information
15 years of work experience, with 6 years of management experience including billing sector Willing To Relocate anywhere.
Timeline
Center Manager
Lincare
11.2023 - 09.2024
Medical Records Director
Sterling Senior Care
04.2023 - 07.2023
HIM Director/medical biller manager/Coder
Seek Peace Counseling
09.2018 - Current
Medical Coder
Meadowood Behavioral Health Hospital
05.2010 - 04.2023
Trade school in medical claim examiner -
Harris School of Business-Dover Campus
High School Diploma -
Middle Town High School