Monitored market conditions to inform customers on optimal use of products and services
Assessed product cost-effectiveness, ensuring alignment with customer needs and budget constraints
Developed sales presentation content and distributed promotional materials to engage both current and potential customers
Team Member
Defy
Hickory, NC
08.2023 - 03.2024
Addressed customer inquiries and enforced safety measures, ensuring a compliant and secure environment for all patrons
Collaborated with team members to identify and resolve operational issues, contributing to overall service quality and safety standards
Managed financial transactions and promoted company offerings, effectively balancing sales responsibilities with operational duties
Business Office Administration
Kittrell Job Corps Center
Kittrell
11.2022 - 05.2023
Managed office communications efficiently, directing calls and responding to customer inquiries and complaints, ensuring timely resolution and customer satisfaction
Handled financial transactions, including the collection of payments and preparation of funds for deposit and disbursement, maintaining accurate financial records
Compiled and organized data and documentation; proficiently utilized Microsoft Office Suite (Word, Excel, PowerPoint) to support business operations and reporting requirements
Cook
Chick Fil A
Fayetteville, NC
06.2022 - 10.2022
Prepared a variety of foods ensuring adherence to recipes and quality standards
Maintained cleanliness and sanitation of kitchen areas and equipment to meet health code requirements
Crafted hot and cold beverages and baked goods, contributing to the diverse menu offerings