Summary
Overview
Work History
Education
Skills
Timeline
Generic

MISTY BENNETT

Ponca,NE

Summary

Highly motivated and dependable employee with strong work ethic, adaptability, and exceptional interpersonal skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Willingness to take on added responsibilities to meet team goals.

Overview

27
27
years of professional experience

Work History

Bank Compliance Officer

BANK OF DIXON COUNTY
05.2019 - Current
  • Audit company policies and procedures to ensure compliance with government regulations.
  • Monitor and verify suspicious activity on customer accounts.
  • Utilize document management system to organize company files, keeping up-to-date and easily accessible for State and Federal exams.
  • Supervise and provide guidance to team members on operational procedures, policies, and regulations.
  • Use critical thinking to break down problems, evaluate solutions and make decisions.

Head Bank Teller

BANK OF DIXON COUNTY
06.2004 - Current
  • Maintain positive working relationships with fellow staff and management, providing support and guidance.
  • Greet and assist high-volume of customers with professional, knowledgeable support for diverse needs, including internet and mobile banking.
  • Display strong telephone etiquette.
  • Maintain confidentiality of customer information.
  • Responsible for monitoring and ordering currency for multiple branches.
  • Assist with training of newly hired employees.
  • Actively participate in community events on behalf of the bank.
  • Assist with fraud department.
  • Learn and adapt quickly to new technology and software applications.
  • Passionate about learning and committed to continual improvement.

Investment Officer Assistant

BANK OF DIXON COUNTY
06.2004 - Current
  • Work closely with management to provide effective assistance for specific aspects of business operations.
  • Accurately and efficiently process transactions involving investment purchases and maturities.
  • Organize and maintain detailed records of all transactions involving investments.
  • Prepare reports to be presented at monthly board meetings.
  • Answer incoming calls and respond to emails involving investments, along with other banking issues.
  • Perform quarterly analysis of investment accounts.

Medical Claims Processor

BLUE CROSS AND BLUE SHIELD
08.1997 - 05.2004
  • Researched, adjudicated, and resolved complex medical claims issues to support timely processing.
  • Collaborated with healthcare providers through written and oral communication.
  • Coordinated with team members and other departments to resolve payer issues.
  • Mastered various proprietary claim processing systems quickly allowing seamless adaptation to new technology initiatives within the organization.
  • Assisted in the development of training materials for new hires, improving overall team knowledge and productivity.

Education

Associates of science - Surgical Technology

WESTERN IOWA TECH COMMUNITY COLLEGE
Sioux City, IA
05.1997

Skills

  • Organized and Detail-Oriented
  • Decision-Making
  • Teamwork and Collaboration
  • Compliance, Laws, and Regulations
  • Telephone Etiquette
  • Time Management
  • Claims Processing and Data Entry
  • Reporting and Documentation
  • Fraud Detection Techniques
  • Risk Management Awareness
  • Customer Service-Oriented
  • Dependable and Responsible
  • Accounting Skills
  • Staff Training and Development
  • Multitasking Abilities
  • Computer Skills
  • Cash Handling and Management

Timeline

Bank Compliance Officer

BANK OF DIXON COUNTY
05.2019 - Current

Head Bank Teller

BANK OF DIXON COUNTY
06.2004 - Current

Investment Officer Assistant

BANK OF DIXON COUNTY
06.2004 - Current

Medical Claims Processor

BLUE CROSS AND BLUE SHIELD
08.1997 - 05.2004

Associates of science - Surgical Technology

WESTERN IOWA TECH COMMUNITY COLLEGE

Similar Profiles

CREATE PROFILE
MISTY BENNETT