Dafina Osmani
Lincoln Park,NJ
Summary
A reliable administrative support professional with great attention to detail. Work well independently to carry out assignments and maintain impeccable files and am an organized individual with an equipped and positive attitude and proven success. Function well in large corporate office environments and manage priorities multiple directors with ease and obtain positive relationships colleagues. Also a detail-oriented team player with strong organizational skills who has the ability to handle multiple projects simultaneously with a high degree of accuracy. Experienced in delivering customer service and administrative excellence, including clerical support and public interaction. Excels in calendar management, scheduling, data entry and database administration. Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Legal Secretary
Law Offices Of Peter Lamont
12.2022 - 12.2022
- Answer phone calls, take messages, and redirect calls when deemed appropriate.
- Completed data entry of legal documents into electronic filing systems.
- Complete daily tasks to make sure client and law team has all appropriate paperwork.
- Draft, revise, and edit letters and other written documents, and collect and analyzes information.
- Made sure all clients information on Clio was up to date.
- Filed documents and made documents for clients.
- Faxed, scanned, and printed paperwork.
- Communicated professionally with clients, colleagues and legal partnership verbally and in writing.
- Prioritized and handled multiple assignments and maintained firm commitment to deadlines.
- Obtained signatures from attorneys for legal documents.
Receptionist
CareOne
01.2021 - 04.2022
- Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific places.
- Collected and distributed messages to team members and managers to support open communication and high customer service.
- Operated multi-lines telephone system and directed caller(s) accordingly.
- Sorted, received, and distributed mail correspondence between departments and personnel as well as coordinating pick-up and delivery of express mail services (FedEx, UPS, etc.).
- Answered questions and addressed, resolved, or escalated issues to satisfy customers.
- Tracked important information in excel spreadsheets and ran reports of patients COVID-19 status.
- Provided callers with information such as company address, directions to company locations, company fax numbers, rules, regulations, and policies.
- Assists with other related clerical duties such as photocopying, faxing, and filing.
- Notify company personnel of visitor arrival.
- Maintained safe work environments by performing COVID-19 testing on all visitors, patients, and employees entering the facility.
- Maintained visitor log for entering and leaving facility for security purposes.
- Input patient information and uploaded patient files/ medical histories in appropriate files.
Education
No Degree - Criminal Justice & Psychology
County College of Morris
Randolph Township, NJ05.2023
License - Cosmetology
Parisian Beauty Academy
Hackensack, NJ05.2017
High School Diploma -
Pompton Lakes High School
Pompton Lakes, NJ09.2016
Skills
- Document Preparation
- Security Awareness
- Prioritization
- Customer and Client Relations
- Exceptional Communication Skills
- Document Management
- Deadline Tracking
- Administrative/Clerical Support
- Document Scanners
Languages
Albanian
Native or Bilingual
Certification
- Licensed NJ Guard - 2022-2024
Timeline
Legal Secretary
Law Offices Of Peter Lamont
12.2022 - 12.2022
Receptionist
CareOne
01.2021 - 04.2022
No Degree - Criminal Justice & Psychology
County College of Morris
License - Cosmetology
Parisian Beauty Academy
High School Diploma -
Pompton Lakes High School
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