Dafina Trepca
Brooklyn
Summary
Criminal Justice student seeking an opportunity in the legal field to gain hands-on experience and develop skills in legal research, case management, and client support. Dedicated, organized, and passionate about pursuing a future career in law.
Overview
3
3
years of professional experience
Work History
Sales Associate
Gap
11.2021 - Current
- Provide excellent customer service by assisting with purchases, returns, and general inquiries
- Operate the register, process transactions, and handle customer concerns with professionalism and empathy
- Assist with inventory by organizing stock and processing new shipments
- Maintain loss prevention awareness by monitoring store activity and ensuring merchandise security
- Balance multiple tasks efficiently, especially during high-traffic seasons like holidays and sales
- Help train new employees and support team members with day-to-day responsibilities
- Participate in store meetings to provide input and stay updated on company policies
- Trained in store safety procedures, emergency protocols, and workplace standards
Education
Bachelor of Science - Criminal Justice Management
John Jay College of Criminal Justice
Manhattan, NY05.2026
Skills
- Languages: Fluent in Albanian and English; conversational in Spanish; understands Turkish
- Soft Skills: Punctual, fast learner, organized, empathetic, detail-oriented, and strong communicator
- Teamwork & Leadership: Works well in team settings, trains new employees, and supports collaborative goals
- Problem-Solving: Handles difficult customer situations with patience and professionalism
- Multitasking: Manages multiple responsibilities effectively in fast-paced environments
- Technical: Familiar with POS systems, Microsoft Office (Word, Excel), and Google Workspace
Timeline
Sales Associate
Gap
11.2021 - Current
Bachelor of Science - Criminal Justice Management
John Jay College of Criminal Justice
Similar Profiles
Sara SmithSara Smith
Sales Associate at GapSales Associate at Gap
Fayth RichardsFayth Richards
Sales Associate at GapSales Associate at Gap
Claude FlerismondClaude Flerismond
Stylist at GapStylist at Gap