Dafna Goycochea

• Improved customer satisfaction by ensuring timely and accurate deliveries of products.
• Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.
• Maintained strong relationships with clients through proactive communication and personalized service.
• Increased repeat business through excellent customer service and prompt resolution of any issues or concerns.
• Ensured the safety of all goods transported by securing loads properly and following best practices for handling fragile items.
• Completed on-time deliveries by choosing best and most efficient routes.
• Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
• DOT driver
• Loaded truck and properly secured items to prevent damage for deliveries.
• Documented mileage, deliveries, pickups, customer issues and damages.
• Received daily delivery instructions and route assignments from dispatch
• Package scanning
• Ramp handler
• Package handler

• flower delivery
• florist
• Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
• Completed on-time deliveries by choosing best and most efficient routes.
• Improved customer satisfaction by ensuring timely and accurate deliveries of products.

• Owner of a dog hotel
• Conducted dog training sessions, enhancing obedience and skills.
• Cultivated obedience skills utilizing positive reinforcement techniques.
• Puppy training
• Private training
• Group training
• Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
• Consulted with customers to assess needs and propose optimal solutions.

• Trained clients during strength training, cardio vascular exercise, and stretching.
• Demonstrated proper technique for exercises to avoid injuries.

Utilized canines in therapeutic activities for children diagnosed with autism and Down syndrome.