Dafne Aguilar
Los Angeles,CALIFORNIA
Summary
Personable professional enjoys engaging with customers. Knowledgeable about different types of brews and concoctions. Consistently delivers exemplary customer service. Remains calm and composed in busy work settings.
Overview
12
12
years of professional experience
Work History
Barista
Starbucks
01.2020 - 10.2025
- Greeted customers and took orders for coffee drinks, food items, and other beverages.
- Prepared specialty coffee drinks such as lattes, cappuccinos, macchiatos, mochas, and Americanos.
- Operated cash registers to process customer payments.
- Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
- Stocked shelves with ingredients needed to make coffee drinks.
- Ground beans for espresso shots according to individual customer specifications.
- Provided excellent customer service by responding to inquiries quickly and professionally.
- Adhered to health department regulations concerning sanitation standards.
Store Manager
Auntie Anne's Pretzels
10.2013 - 10.2019
- Conducted daily store operations, including opening and closing procedures and cash handling.
- Monitored inventory levels and placed orders to restock shelves.
- Developed strategies to maximize sales and profitability.
Education
Bachelor of Arts - Liberal Arts
Arizona State University
Tempe, AZ12-2024
Master of Arts - Liberal Studies
Arizona State University
Tempe, AZ05-2026
Skills
- Menu Memorization
- Opening and closing duties
- Food Running
- Ordering Procedures
- Food Preparation
- Cash Handling
- Positive and professional
- Safe Food Handling
- Problem-solving
- Cash handling
- Active listener
- Cleanliness
- Exceptional customer service
- Adaptive and creative
- POS systems
- Menu memorization
- Hospitality service expertise
Affiliations
- pet sitting
- house cleaning
- baby sitting
Languages
English
Professional
Spanish
Limited
Timeline
Barista
Starbucks
01.2020 - 10.2025
Store Manager
Auntie Anne's Pretzels
10.2013 - 10.2019
Bachelor of Arts - Liberal Arts
Arizona State University
Master of Arts - Liberal Studies
Arizona State University
Education and Training
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