Dagen McLain
NCESD
Ephrata,WA
1
year of professional experience
Resourceful and adaptable technician skilled in troubleshooting and customer service. Known for attention to detail and effective communication, contributing to team success and operational efficiency. Prepared to apply technical expertise to drive impactful solutions.
Work History
Student Device Technician
1 Year 1 Month- Operated and maintained technical equipment, ensuring optimal functionality and safety compliance.
- Assisted in troubleshooting issues, contributing to efficient problem resolution and reducing downtime.
- Collaborated with team members to execute daily tasks, fostering a cooperative work environment.
- Conducted routine inspections of tools and equipment to uphold safety standards and operational efficiency.
- Participated in training sessions, enhancing technical skills and knowledge of industry best practices.
- Documented maintenance activities, improving accuracy in record-keeping for future reference and audits.
- Supported implementation of new processes, streamlining operations to improve workflow efficiency.
- Provided assistance during system upgrades, adapting quickly to new technologies and methodologies.
- Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
- Trained new technicians on standard operating procedures, ensuring consistency across the team.
- Performed troubleshooting and diagnosis on malfunctioning equipment.
Education
High School Diploma
Skills
Attention to detail
Customer service
Works Well Under Pressure
Multitasking and organization
Power Tools and Equipment
Written/Verbal communication
Timeline
Student Device Technician
NCESD
06.2025 - 07.2026Read More
Ephrata Senior High School
High School Diploma
Read More