Dagmar Marshall
Indian Mound,TN
Summary
Skilled Dental Assistant with experience and training necessary to assist with various dental procedures. Hands-on training in dental radiography, chairside assisting and front office administrative duties. Quick learner and successful in building relationships with coworkers and patients.
Overview
13
13
years of professional experience
Work History
Registered Dental Assistant
InGenesis
12.2019 - Current
- Assist dentist as necessary to gain patient’s commitment for best possible treatment with urgency.
- Enhanced dentists efficiency by preparing 5-8 examination rooms and sterilizing instruments before appointments.
- Prepare patients for oral examination and assist clinicians and owner doctors in providing treatment
- Performs RDA functions such as coronal polishing, fabricating of temporary crowns, etc., per state law
- Assists in monthly reporting and quality improvement activities
- Develops and processes dental radiographs in accordance with provider orders. On high demand days up to 250 X-Rays including PANO'S, BWX, PA'S
- Creates and maintains dental records in accordance with established protocol and procedures
- Improved patient satisfaction by providing high-quality chairside assistance during dental procedures.
- Reduced patient wait times by maintaining organized patient records and scheduling appointments effectively.
- Streamlined dental office operations with efficient inventory management and ordering of supplies for 8 teams.
- Sterilized rooms and prepped equipment and instruments for 12 procedures daily.
Receptionist Volunteer
InGenesis
09.2012 - Current
- Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
- Streamlined front desk operations for increased efficiency by effectively managing 60 phone calls, multiple emails, and up to 30 walk-in clients.
- Maintained well-organized reception area with updated materials, contributing to welcoming environment for visitors.
- Improved appointment scheduling system, reducing wait times and increasing client satisfaction.
Registered Dental Assistant
CMD- InGenesis
12.2018 - 12.2019
- Provides chairside assistance to dentist in performance of dental procedures
- Prepare patients for oral examination and assist clinicians and owner doctors in providing treatment
- Assists in monthly reporting and quality improvement activities
- Develops and processes dental radiographs ,200 per day including PANO, BWX and PA's, in accordance with provider orders
- Creates and maintains dental records in accordance with established protocol and procedures
- Performs RDA functions such as coronal polishing, fabricating of temporary crowns, etc., per state law
- Assist multiple dentists as necessary to gain patient’s commitment for best possible treatment with urgency.
Registered Dental Assistant
InGenesis
09.2012 - 12.2018
- Assist dentist as necessary to gain patient’s commitment for best possible treatment with urgency.
- Enhanced dentists efficiency by preparing 5-8 examination rooms and sterilizing instruments before appointments.
- Prepare patients for oral examination and assist clinicians and owner doctors in providing treatment
- Performs RDA functions such as coronal polishing, fabricating of temporary crowns, etc., per state law
- Assists in monthly reporting and quality improvement activities
- Develops and processes dental radiographs in accordance with provider orders. On high demand days up to 250 X-Rays including PANO'S, BWX, PA'S
- Creates and maintains dental records in accordance with established protocol and procedures
- Improved patient satisfaction by providing high-quality chairside assistance during dental procedures.
- Reduced patient wait times by maintaining organized patient records and scheduling appointments effectively.
- Streamlined dental office operations with efficient inventory management and ordering of supplies for 8 teams.
- Sterilized rooms and prepped equipment and instruments for 12 procedures daily.
Dental Assistant Program
Red Cross
06.2011 - 03.2012
- Completed training program including 62 hours of classroom instruction and over 1000 hours of hands on clinicals
- Chairside training included assisting with exams, fillings, Root Canals, Surgery, Crowns and bridges, mixing materials, x-rays and impressions and passing instruments.
- Enhanced patient comfort by providing gentle and thorough dental cleanings.
- Assisted dentists with complex procedures, ensuring optimal patient care and treatment outcomes.
- Streamlined appointment scheduling for increased efficiency and reduced wait times.
Education
State Registered Dental Assistant - Dental Health
Department of Health
Nashville, TN07.2012
USA Certified Dental Assistant - Dental Health
Red Cross: Dental Assitant Apprentice
Fort Campbell, KY02.2012
Certified , Licensed Dental Assistant - Dental Health
Dental Health Clinic, University
Giessen,Germany07.1995
RDA With X-Ray License - X-Ray Ordinance
Willy Brandt Kreis Berufsschule
Giessen Germany07.1995
Certified Licensed Dental Assistant - Dental Health
Willy-Brandt Kreisberufsschule
Giessen,Germany07.1995
Skills
- Provides both administrative and comprehensive chair-side assisting services in wide variety of dental general and specialty areas for patients during treatment procedures for attending dentist, doctoral dental students, and post-doctoral students in clinical unit(s) and/or affiliated practices
- Sets up treatment/clinical area for patients Organizes and prepares trays, sets up for dental procedures and maintains adequate supply levels in each operatory Preps patient and assists with dental procedures Prepares and mixes materials Obtains vital signs and monitors patients for complications Cleans up following procedure, disposes of all waste in appropriate fashion, disinfects area after each patient and sets up for next patient in accordance with established procedures
- Exposes and processes digital radiography or traditional x-rays Practices radiation safety at all times when using dental radiographs operators
- Obtains dental history and records from patient and ensures health history is updated and scanned in electronic health record system or recorded in paper chart
- Sets up clinical area and keeps disposable materials and medications in adequate supply for daily operations Performs regular audits to ensure that no expired materials exist in patient care areas Maintains clean and orderly clinic at all times Sterilizes and disinfects instruments and equipment in accordance with established procedures
- Maintains impressions, study models, and various other dental appliances along with lab work required
- Provides patient education and treatment planning information as directed by attending faculty providers, or by students
- Assesses emergency situations and provides necessary and proper response when appropriate in accordance with emergency protocols Maintains working knowledge of First Aid and CPR (including Automated External Defibrillator use)
- Manage Oral Surgery Department that includes all ordering, stocking, maintenance, and training for past 3 years
- Trained and graduated 35 Red Cross Volunteers in Dental Assistant Program who were then hired at Fort Campbell, Kentucky
- Patient Schedule Management
- Patient Relations
- Four-Handed Procedures
Timeline
Registered Dental Assistant
InGenesis
12.2019 - Current
Registered Dental Assistant
CMD- InGenesis
12.2018 - 12.2019
Receptionist Volunteer
InGenesis
09.2012 - Current
Registered Dental Assistant
InGenesis
09.2012 - 12.2018
Dental Assistant Program
Red Cross
06.2011 - 03.2012
State Registered Dental Assistant - Dental Health
Department of Health
USA Certified Dental Assistant - Dental Health
Red Cross: Dental Assitant Apprentice
Certified , Licensed Dental Assistant - Dental Health
Dental Health Clinic, University
RDA With X-Ray License - X-Ray Ordinance
Willy Brandt Kreis Berufsschule
Certified Licensed Dental Assistant - Dental Health
Willy-Brandt Kreisberufsschule