Summary
Work History
Education
Skills
Timeline
Generic

Dagmar Wallace

Phoenix,AZ

Summary

Dynamic Team Leader with proven success at Walmart, enhancing operational efficiency and employee performance through strategic training and effective scheduling. Skilled in customer relationship management and performance evaluations, I consistently exceeded departmental goals while fostering a motivated team environment. Recognized for empowering staff and implementing innovative inventory management strategies.

Work History

Team Leader Manager

Walmart
  • Led team in achieving operational goals and improving workflow efficiency.
  • Developed training programs to enhance employee performance and knowledge retention.
  • Implemented inventory management strategies to optimize stock levels and reduce waste.
  • Coordinated scheduling to ensure adequate coverage during peak hours.
  • Evaluated employee performance and coached and trained team members, increasing quality of work and employee motivation.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Boosted employee morale through regular recognition of outstanding work and providing opportunities for professional growth.
  • Consistently met or exceeded departmental goals by effectively managing resources and establishing clear objectives for the team.
  • Empowered employees to take ownership of their roles by delegating tasks appropriately, resulting in heightened job satisfaction.
  • Established team priorities, maintained schedules and monitored performance.
  • Established performance goals for employees and provided feedback on methods for reaching those milestones.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
  • Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
  • Controlled resources and assets for department activities to comply with industry standards and government regulations.
  • Evaluated employee performance and conveyed constructive feedback to improve skills.

Education

High School Diploma -

Berufeschule Detmold
Detmold Germany
04.1986

Skills

  • Customer focus
  • Workload management
  • Motivational skills
  • Influencing skills
  • Employee scheduling
  • Operational excellence
  • Player communication
  • Practice coordination
  • Multimedia coordination
  • Equipment inventory
  • Team leadership
  • Teamwork and collaboration
  • Customer service
  • Decision-making
  • Team development
  • Staff management
  • Staff training
  • Hiring and training
  • Employee coaching and mentoring
  • Problem resolution
  • Customer relationship management
  • Performance evaluations
  • Professional and courteous
  • Shift scheduling
  • Work Planning and Prioritization
  • Performance reviewing
  • Goal setting
  • Good judgment
  • Documentation and reporting
  • Negotiation and conflict resolution
  • Schedule oversight
  • Managing operations and efficiency
  • Time management
  • Schedule management
  • Performance tracking and evaluation
  • Project planning
  • Lead generation

Timeline

Team Leader Manager

Walmart

High School Diploma -

Berufeschule Detmold
Dagmar Wallace