DAGMARA BOCZARSKA
Chicago
Summary
Solutions Consultant with 6+ years of experience in HR and Payroll software, adept at crafting innovative solutions to elevate client satisfaction and retention. Utilizes expertise in sales and platforms like Salesforce and PowerBI to drive operational efficiency and foster strategic client partnerships. Passionate about pioneering new approaches in solution consulting to achieve measurable improvements and long-lasting success.
Overview
7
7
years of professional experience
Work History
Solutions Consultant
iSolved
07.2023 - Current
- Partner with customers across RevOps, finance, and operations teams to drive adoption, expansion, and long-term value of HR and payroll solutions
- Lead technical discovery to uncover business requirements, translating needs into tailored solution demonstrations and workflows
- Build and deliver customized demo environments that align with client-specific use cases, improving engagement and accelerating deal cycles
- Support Account Executives and senior stakeholders on complex deals by providing product expertise and consultative guidance
- Design and present solutions that highlight ROI, automation opportunities, and operational efficiencies, influencing executive-level decision-making
- Collaborate cross-functionally to ensure smooth handoffs post-sale and drive rapid customer activation and time-to-value
- Act as a strategic feedback loop between customers and product teams by identifying trends, feature gaps, and enhancement opportunities
- Document customer insights and advocate for product improvements based on real-world business needs
- Develop internal enablement materials and best practices to scale product knowledge across sales and partner teams
Account Executive
UKG INC
09.2022 - 07.2023
- Created continuous pipeline by prospecting and identifying new business opportunities.
- Identified, created and pitched a compelling business need and ROI for each prospect.
- Effectively presented the value of UKG solutions in order to successfully engage, and sell to, C-level decision-makers.
- Ability to successfully "quarterback" a deal through the entire sales lifecycle by building relationships and collaborating with key stakeholders (internal and external).
- Drove growth through new client acquisition.
- Consistently kept Salesforce.com updated with accurate account/prospect status and other pertinent information.
Solutions Consultant
Paylocity
02.2020 - 09.2022
- Led technical discovery conversations to identify client HR and payroll challenges, translating business needs into tailored software solutions
- Delivered customized product demonstrations showcasing platform capabilities, driving client engagement and influencing purchasing decisions
- Partnered with Account Executives to support full sales cycle execution, contributing to new business acquisition and revenue growth
- Designed solution workflows and configurations aligned to client requirements, improving operational efficiency and user adoption
- Presented value-driven proposals to stakeholders, clearly articulating ROI and business impact
- Collaborated with cross-functional teams to align product capabilities with customer needs and ensure successful deal execution
- Managed and supported a large portfolio of client accounts, strengthening relationships and identifying upsell opportunities
- Provided product training and onboarding support, increasing client adoption and satisfaction
- Gathered customer feedback and insights to inform product improvements and enhance overall solution delivery
Sales Professional
C.D Peacock
05.2019 - 04.2020
- Specialized in luxury jewelry sales, consistently surpassing monthly and annual sales targets.
- Utilized negotiation skills to close deals, delivering exceptional customer service.
- Executed successful in-store events and promotions, driving external sales growth.
- Managed jewelry repairs and client communications, ensuring timely and accurate service.
- Cultivated lasting client relationships through personalized outreach, leading to noticeable gains in customer loyalty and repeat business.
- Executed in-store events and promotions, attracting new clientele and enhancing brand visibility within the local market.
Education
Associate of Applied Science -
Harper Community College
Chicago, IL, United StatesSkills
- Pre-sales consulting
- Technical discovery
- Solution demonstrations
- Demo environment building
- SaaS product expertise
- HRIS / Payroll systems
- RevOps alignment
- Workflow configuration
- Billing & automation concepts
- ROI storytelling
- Value-based selling
- C-suite engagement
- Sales cycle support
- Deal strategy collaboration
- Customer needs analysis
- Objection handling
- Client relationship management
- Cross-functional collaboration
- Product feedback & advocacy
- Feature gap analysis
- Enablement content creation
- Data analysis (Power BI)
- CRM management (Salesforce)
- Process optimization
- Customer onboarding support
Timeline
Solutions Consultant
iSolved
07.2023 - Current
Account Executive
UKG INC
09.2022 - 07.2023
Solutions Consultant
Paylocity
02.2020 - 09.2022
Sales Professional
C.D Peacock
05.2019 - 04.2020
Associate of Applied Science -
Harper Community College