Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Dagoberto Velez

Newnan,GA

Summary

To obtain a position where I can use my skills and experience with a potential for career growth. Summary of Qualifications Detail-oriented Hardworking, reliable and trustworthy

Overview

23
23
years of professional experience

Work History

LAV TECH

DELTA AIRLINES
07.2021 - 09.2024
  • Evaluated potential software applications for compatibility with current systems, recommending effective solutions when appropriate.
  • Actively contributed ideas during strategy sessions that resulted in increased member engagement.
  • Enhanced user experience on club projects, applying user feedback to design improvements.
  • Enhanced public speaking skills by presenting tech findings at monthly meetings.
  • Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
  • Performed troubleshooting and diagnosis on malfunctioning equipment.
  • Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.
  • Trained new technicians on standard operating procedures, ensuring consistency across the team.
  • Demonstrated adaptability when faced with new challenges or technologies, enabling quick mastery of necessary skills.
  • Increased customer satisfaction with prompt and knowledgeable support for various technical issues.
  • Optimized system performance thorough testing and analysis.
  • Actively participated in continuous learning initiatives to stay updated on industry trends and advancements in technology.
  • Conducted root cause analyses for recurring technical issues, minimizing future disruptions.
  • Streamlined processes by implementing efficient workflows and improving technician training programs.
  • Reduced response times to technical issues, implementing prioritized troubleshooting protocol.
  • Improved customer satisfaction, swiftly addressing and resolving technical inquiries and issues.
  • Enhanced safety protocols, conducting regular inspections and safety drills for technical team.
  • Optimized operational workflows by integrating cutting-edge technology solutions.
  • Conducted detailed diagnostics to identify issues, leading to decrease in system downtimes.
  • Enhanced operational efficiency, automating repetitive technical tasks where possible.
  • Improved system efficiency by implementing regular maintenance schedules for all technical equipment.
  • Enhanced team productivity with thorough training on new technologies and procedures.
  • Streamlined communication, introducing centralized platform for logging and tracking technical issues.
  • Increased equipment lifespan, performing preventive maintenance and timely repairs.

Maintenance Worker

YAMAHA
03.2022 - 06.2022
  • Followed safety precautions to avoid personal injury and provide safe work environment.
  • Removed outdoor debris and yard clippings into receptacles to properly maintain grounds.
  • Used problem-solving skills to alleviate issues efficiently with minimal supervision.
  • Replaced light bulbs in indoor and outdoor fixtures and checked smoke and carbon monoxide detectors for proper functionality.

WAREHOUSE

Hello Fresh
05.2021 - 03.2022
  • Loaded, unloaded and moved material to and from storage and production areas.
  • Wrapped pallets in shrink wrap prior to loading.
  • Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
  • Consistently lifted materials weighing as much as [Number] pounds.

WAREHOUSE

AMAZON
11.2018 - 05.2020
  • Loaded, unloaded and moved material to and from storage and production areas.
  • Wrapped pallets in shrink wrap prior to loading.
  • Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
  • Consistently lifted materials weighing as much as [Number] pounds.

UBER DRIVER

UBER
01.2012 - 07.2018
  • Delivered goods and products to customer on time and in excellent condition.
  • Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
  • Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
  • Achieved consistent safety targets by adjusting driving to different road and traffic conditions, balancing loads and avoiding dangerous driving actions.

Translator

VNSY
09.2012 - 12.2012
  • Provide interpreting / transliterating services for patients employees, and other individuals for meetings, interviews, telephone calls, etc
  • Including one to one and group settings.

File Clerk

VNSNY
05.2012 - 08.2012
  • Maintained patient files and medical records
  • Updated details on clinic equipment and supplies into database .Handled brochure printing tasks
  • Handled extensive data entry work with accuracy .Handled various form inputs and printing tasks requiring high levels of efficiency

Security Guard

Cambridge Security
06.2009 - 09.2011
  • Examine gates, doors and windows to determine the security
  • Prepare reports and routine
  • Daily patrolling on foot to assure the security of assigned area
  • Provide escort services to visitors and customers
  • Keep an eye and report irregularities like leaking water pipes, security doors left unlocked, presence of unauthorized persons etc
  • Perform routine checks of street lights and emergency call boxes to ensure proper functioning
  • Inform and warn violators of rule infractions like smoking, loitering, carrying forbidden things
  • Provided lockout services and information including public assistance

Security Guard

MetroOne Security
11.2007 - 11.2008
  • Patrolled facility and manned post as instructed by security management
  • Examined doors, windows, and gates to determine that they were secure
  • Filed reports, monitored and patrolled designated areas
  • Reported irregularities such as fire hazards, leaking water pipes, and security doors left unlocked
  • Performed other duties as assigned

Red Bull
02.2006 - 02.2007
  • Promotion Team
  • Contributed to the Company vision providing quality, commitment, courtesy and teamwork
  • Created, delivered and administered sales programs to help boost sales
  • Provided current and accurate information about the product

Stocker

Fedex
11.2005 - 02.2006
  • Loaded and unloaded packages quickly and efficiently
  • Cleaned the warehouse, prepared for delivery, and organized packages by scanning them in and sorting them out
  • Moved products and materials by hand or with basic material handling equipment
  • Safely handled fragile, dangerous, and/or hazardous products

Sales Associate

Toys R Us
09.2001 - 11.2004
  • Helped consumers with general promotions in store and all store products
  • Stocked the products on the shelves in well manner
  • Responsible for handling cash register duties
  • Understood all the responsibilities at work place including safety
  • Handled all the complaints from customers with sensitivity
  • Assisted other colleagues in all cash register responsibilities including balancing, handling customer purchases, and organizing cash register

Education

High School Diploma -

New Utrecht High School
Brooklyn, NY
1999

Skills

  • Computer savvy
  • Strong work ethic, punctual and able to thrive in fast paced environment
  • Hardware troubleshooting
  • Digital design
  • Wearable technology
  • Customer Service
  • Multitasking
  • Program facilitation
  • Team building
  • Public Speaking
  • Conflict Resolution
  • Problem-solving abilities
  • Multitasking Abilities
  • Safety Procedures
  • Leadership Development
  • Risk Assessment
  • Professionalism
  • Adaptability
  • Youth Mentoring
  • Project Management
  • Conflict Management

Languages

Spanish
Native or Bilingual

Timeline

Maintenance Worker

YAMAHA
03.2022 - 06.2022

LAV TECH

DELTA AIRLINES
07.2021 - 09.2024

WAREHOUSE

Hello Fresh
05.2021 - 03.2022

WAREHOUSE

AMAZON
11.2018 - 05.2020

Translator

VNSY
09.2012 - 12.2012

File Clerk

VNSNY
05.2012 - 08.2012

UBER DRIVER

UBER
01.2012 - 07.2018

Security Guard

Cambridge Security
06.2009 - 09.2011

Security Guard

MetroOne Security
11.2007 - 11.2008

Red Bull
02.2006 - 02.2007

Stocker

Fedex
11.2005 - 02.2006

Sales Associate

Toys R Us
09.2001 - 11.2004

High School Diploma -

New Utrecht High School

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Dagoberto Velez