Dahianny Florentino
Greensboro,North Carolina
Summary
Punctual and honest [Job Title] with solid background in Cashier Assistant and Medical Assistant environments. Satisfies customers and patient with exceptional service. Uses slow periods effectively to stay on top of daily chores while pursuing opportunities to help team improve service and reduce waste.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Cashier Assistant
Shell Gas Station
11.2022 - 07.2023
- Helped customers complete purchases, locate items, and join reward programs.
- Worked with other associates to support cashiers and management needs.
- Removed trash, swept, and mopped floors for professional appearance.
- Retrieved items for customers and verified prices.
- Met customer needs through polite, friendly and attentive service.
- Operated cash register to record transactions accurately and efficiently.
- Handled cash with high accuracy and took care to check bills for fraud.
- Worked with floor team and managers to meet wide range of customer needs.
Server
Homewood Suites
01.2021 - 10.2022
- Served food and beverages promptly with focused attention to customer needs.
- Cultivated warm relationships with regular customers.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Answered customers' questions, recommended items, and recorded order information.
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
- Processed orders and sent to kitchen employees for preparation.
- Increased sales significantly by upselling higher-end products to customers.
- Checked guests' identification before serving alcoholic beverages.
- Inspected dishes and utensils for cleanliness.
Education
Associate of Science - Medical Assisting
South Florida Institute of Technology
Miami, FL11.2021
GED -
EBENEZER INTERNATIONAL CHRISTIAN ACADEMY
Hialeah, FL09.2020
Skills
- Basic Math
- Inventory Support
- Customer Service
- Relationship Building
- Teamwork and Collaboration
- Problem-Solving
- Front Desk Operations
- Product Scanning
- Retail Operations
- Financial Records Management
- Cash Handling
- Upselling
- Payment Processing
- Reporting and Metrics
- Store Cleaning
- Flexible Schedule
- Productivity Standards
- Inventory Processes
Certification
- Medical Assistant Certificated
Languages
English
Limited Working
Spanish
Native or Bilingual
Timeline
Cashier Assistant
Shell Gas Station
11.2022 - 07.2023
Server
Homewood Suites
01.2021 - 10.2022
Associate of Science - Medical Assisting
South Florida Institute of Technology
GED -
EBENEZER INTERNATIONAL CHRISTIAN ACADEMY