Dahlia Baerga
Educational Professional
Orlando,FL
Summary
Dedicated Education professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand, as well as being skilled in writing and editing best practices. Has 8 years of education experience and 10 years of customer service experience, including training and management. Looking for opportunities outside of the classroom.
Overview
10
10
years of professional experience
6
6
years of post-secondary education
3
3
Certificates
1
1
Language
Work History
Pre-AP National Faculty
CollegeBoard
New York, NY
05.2021 - Current
- Provided virtual training to new staff on developed training programs used in classrooms and computer systems.
- Assessed additional needs based on training progress and collaborated with management to meet requirements.
- Traveled 10% of time to speak at national conferences in front of up to 150 people
- Networked among industry leaders to promote Pre-AP Curriculum, including speaking at conferences.
10th Grade English/Intensive Reading Teacher
Cornerstone Charter Academy
Orlando, FL
08.2020 - Current
- Hold 65% testing passing rate (currently 16% higher than county average)
- Students made average learning gains of 20%
- Head and plan clubs and events (Prom, Homecoming, etc.)
- Evaluated academic skills of each student through verbal assessments, graded assignments and standardized tests
- Administered assessments and standardized tests to evaluate student progress
English Teacher
Central Florida Leadership Academy
Orlando, FL
01.2017 - 07.2020
- Manage and teach students between grades 6-12 English
- Consistently helped students' reading levels rise 30% or higher
- Prepared students for standardized tests required by state
- Cultivated relationships with parents for complete support network.
- Created curricula, research topics and conceptualized course format, subject matter and presentation
English Teacher
Beta Preparatory Collegiate Academy
Orlando, FL
08.2016 - 12.2016
- Taught 8-12 graders English Language Arts and Literature in a private school setting
Shift Manager
Pincho Factory
Orlando, FL
03.2016 - 09.2016
- Led restaurant while Manager or Asst Manager was not present
- Assisted with keeping labor management costs down below 30% and inventory management
- Tracked and maintained inventory control to reduce product loss by 15%
- Managed schedules, accepted time off requests and found coverage for short shifts
- Trained and mentored new employees to maximize team performance
Server/General Manager
Bistro Le Coq Au Vin
Orlando, FL
12.2014 - 02.2016
- Alternately functioned as server and General Manager in upscale French fare restaurant
- Performed operational duties required by Managing Partners including but not limited to: opening and closing procedures, payroll, human resources, marketing, budgeting, and scheduling
- Increased foot traffic in restaurant by 20% using various promotions
- Established working relationships with clients by organizing various events
- Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff
Operations Manager
L.A. Fitness
Winter Garden, FL
09.2013 - 08.2014
- Ensured members received exceptional service in clean, well-maintained facility while upholding company standards
- Resolved all membership issues and improved customer retention by 30%
- Managed overall operations and was responsible for effective and successful management of labor (cut labor costs by 18%), productivity, quality control and safety measures
- Performed operational duties required by managing partners including (but not limited to): interviewing, selecting and hiring new hires; training new and existing employees; planning, assigning and directing work; managing payroll and supplies budget
Education
Master's of Arts - Psychology
Pepperdine University
04.2020 - 06.2022
Bachelor of Arts - English Literature and Psychology
Saint Joseph's University
08.2007 - 05.2011
Skills
Organizational ability
Certification
High School English Teaching Certification (ESOL and Reading Certified)
Timeline
CPR/AED Certification
06-2022
Pre-AP National Faculty
CollegeBoard
05.2021 - Current
10th Grade English/Intensive Reading Teacher
Cornerstone Charter Academy
08.2020 - Current
Master's of Arts - Psychology
Pepperdine University
04.2020 - 06.2022
High School English Teaching Certification (ESOL and Reading Certified)
07-2019
English Teacher
Central Florida Leadership Academy
01.2017 - 07.2020
English Teacher
Beta Preparatory Collegiate Academy
08.2016 - 12.2016
Grantwriting Certification
07-2016
Shift Manager
Pincho Factory
03.2016 - 09.2016
Server/General Manager
Bistro Le Coq Au Vin
12.2014 - 02.2016
Operations Manager
L.A. Fitness
09.2013 - 08.2014
Bachelor of Arts - English Literature and Psychology
Saint Joseph's University
08.2007 - 05.2011
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