Open To Work
Dahlia Martinez
Kyle,TX
Work Preference
Summary
Dynamic court clerk lead with extensive experience in court operations and legal compliance at the City of Kyle. Proven track record of enhancing service processes and training teams to ensure efficient case management and quality assurance. Bilingual in Spanish, effectively communicates and resolves issues, fostering collaboration across judicial entities.
Overview
31
31
years of professional experience
Work History
Court Clerk Lead
City of Kyle
Kyle, USA
01.2020 - Current
- Processed capias and warrants, scheduled hearings and court appearances, and generated charges, notices, court orders, and complaints to support efficient court operations.
- Set up and maintain dockets to include ensuring that all dockets are filled, notifying all parties: Defendants, Attorneys, Officers, witnesses, interpreters, and court reporters.
- Acted as liaison between judge, police, and government agencies to streamline communication and coordination.
- Reviewed documentation to ensure consistency and compliance among judicial orders and defendant submissions.
- Facilitated collection of fines and fees, maintaining accurate transaction records to ensure compliance and accountability.
- Explained options to defendants without giving legal advice.
Court Clerk Lead
Magistrate Services and Downtown Austin Community Court
Austin, USA
01.2000 - 01.2019
- Serve as backup to the Supervisor and oversee the daily operations of 12 court clerks across 3 shifts, and 2 locations, including a 24-courtroom.
- Ensure that the operations at Central Booking run effectively and efficiently in accordance with the Interlocal agreement between the City of Austin and Travis County.
- Conducted training for new and current employees.
- Evaluated employee progress and service quality, identifying training opportunities and providing performance appraisal recommendations to Supervisor.
- Compiled and monitored data on performance and quality, enhancing service processes and systems while ensuring compliance.
- Assisted in developing service processes, procedures, forms, and manuals to standardize operations.
- Research and resolve issues such as conviction corrections and disbursement errors.
- Interpret service discrepancies and recommend appropriate solutions.
Court Clerk Assistant
City of Austin Municipal Court
Austin, USA
01.1995 - 01.2000
- Assisted judges in the courtroom and explained legal options to defendants.
- Processed commitments and warrants, scheduled hearings and court appearances, and generated complaints.
- Served as a liaison between judges, police, and other government agencies, including providing information concerning arrest and release information.
- Reviewed documentation for consistency and compliance with judicial orders and defendant submissions, contributing to accurate case management.
- Verified and accepted community service hours, counseling certificates, and insurance deferral letters to ensure compliance with court requirements.
- Facilitated collection of payments for judicial fines and bond amounts, ensuring timely financial resolution of cases.
Skills
- Court operations
- Docket management
- Case management
- Case file preparation
- Court procedures
- Records management
- Legal compliance
- Court records research
- Docket preparation
- Document processing
- Warrants procedures
- Judicial systems
- Microsoft Office Suite expertise
- Quality assurance
- Confidentiality and privacy
- Customer service
- Records request coordination
- Counter operations
- Administrative support
- Effective communication
- Teamwork and collaboration
- Problem solving
- Microsoft Office Suite expertise
Training
- Texas Municipal Court Education
- Versadex NCIC/TCIC
- City of Austin Supervisor Academy
- Tiburon – Travis County System
- Parallels
- Incode
- DPS Omni and Failure to appear system
- Brazos
- Evidence.com
Awards
- Employee of the Quarter
- 1999
- 2005
- 2009
- 2011
- 2013
- Unit of Year, 2007
Timeline
Court Clerk Lead
City of Kyle
01.2020 - Current
Court Clerk Lead
Magistrate Services and Downtown Austin Community Court
01.2000 - 01.2019
Court Clerk Assistant
City of Austin Municipal Court
01.1995 - 01.2000