Kimberly Pomaikai
Waipahu,HI
Summary
Detail-oriented court administrator with a solid background in document processing and public communication. Expertise in scheduling hearings and managing case files, contributing to enhanced workflow efficiency and effective public interactions.
Detail-oriented court administrator with extensive experience in managing case files and public inquiries. Skilled in scheduling hearings and facilitating communication between the court and involved parties, driving improved workflow and public interactions.
Overview
19
19
years of professional experience
Work History
Circuit Court Clerk
Hawaii State Judiciary
Honolulu, Hawaii
12.2023 - Current
- Assisted in scheduling hearings and coordinating with judges and attorneys.
- Scheduled hearings, trials, depositions, mediations and other proceedings.
- Managed public inquiries regarding court procedures and case statuses.
- Facilitated communication between the court and involved parties for case updates.
- Processed court documents and maintained accurate case files for legal proceedings.
- Provided clerical support during court sessions, ensuring smooth operations.
- Updated electronic case management systems for efficient information retrieval.
- Processed payments for fines, fees and restitution payments from defendants.
- Performed administrative tasks such as photocopying, faxing and scanning documents.
Office Assistant
Hawaii state Department of Education
Honolulu, Hawaii
09.2016 - 12.2023
- Organized office operations and procedures, such as managing calendars, scheduling appointments, preparing reports and maintaining records.
- Facilitated communication between departments to enhance workflow efficiency.
- Provided administrative support during departmental projects and initiatives.
- Organized files, developed spreadsheets, faxed reports and scanned documents to improve organizational workflow.
- Performed data entry tasks into various computer systems accurately and efficiently.
- Answered incoming calls in a professional manner and directed callers to the appropriate personnel.
- Greeted visitors, determined their needs and directed them to the appropriate personnel.
- Assisted in maintaining organized office records
Waitress
Big City Diner
Waipahu , MI
07.2007 - 08.2013
- Provided exceptional customer service in a fast-paced dining environment.
- Managed multiple tables efficiently during peak hours.
- Collaborated with kitchen staff to ensure accurate order delivery.
- Trained new waitstaff on menu items and service procedures.
- Handled cash transactions and processed payments accurately.
- Assisted in maintaining cleanliness and organization of dining area.
- Developed positive relationships with regular customers through friendly conversation.
- Greeted customers, answered questions, and recommended specials to increase profits.
- Maintained a clean work station by restocking supplies, wiping down counters.
- Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
- Addressed concerns quickly to improve customer experience and escalated issues to management for resolution when necessary.
- Organized take-out orders efficiently according to customer requests.
- Prepared checks accurately and processed payments promptly.
- Communicated daily specials to customers.
- Utilized POS system to total meal costs and add taxes for final bill calculation.
Education
Associate of Applied Science - Criminal Justice
Eastern Gateway Community College
Steubenville, OHSkills
- Electronic case management
- Court scheduling
- Case file management
- Document management
- legal documentation
- electronic filing
- court operations
- Public communication
Personal Information
Date of Birth: 04/17/79
Timeline
Circuit Court Clerk
Hawaii State Judiciary
12.2023 - Current
Office Assistant
Hawaii state Department of Education
09.2016 - 12.2023
Waitress
Big City Diner
07.2007 - 08.2013
Associate of Applied Science - Criminal Justice
Eastern Gateway Community College