Dahlia Wilson
Valrico ,FL
Summary
Dynamic and results-oriented professional with experience at Metropolitan Ministries, adept in streamlining processes and enhancing client outcomes through comprehensive assessments. Excelled in building strong relationships and implementing innovative solutions, showcasing key skills in problem-solving and active listening. Demonstrated reliability and teamwork, significantly improving client and student engagement.
Overview
3
3
years of professional experience
Work History
Case Manager Intern
Metropolitan Ministries
08.2024 - Current
- Conducted thorough evaluations of client progress, adjusting case plans as needed to maximize success.
- Streamlined case management processes by implementing efficient tracking systems for documentation and reporting purposes.
- Identified community resources for clients, connecting them with essential services such as housing, healthcare, and employment opportunities.
- Improved client outcomes by conducting comprehensive assessments and developing individualized case plans.
Student Relations Coordinator
Innovative Academy (HCC Federal Work Study)
03.2022 - 06.2024
- Dealt professionally with team members and clients to enhance relationships.
- Encouraged student learning by building strong relationships with parents to promote at home learning.
- Implemented diverse methods of instruction to maintain student interest and engagement.
- Built and maintain strong, working relationships with fellow students by being their first point of contact for any questions or concerns.
Education
A.S - Human Services And Counseling
Hillsborough Community College
Tampa, FLSkills
- Reliability and punctuality
- Patience and composure
- Friendly, Positive Attitude
- Teamwork and Collaboration
- Problem-Solving
- Active Listening
- Calm Under Pressure
- Multitasking
Timeline
Case Manager Intern
Metropolitan Ministries
08.2024 - Current
Student Relations Coordinator
Innovative Academy (HCC Federal Work Study)
03.2022 - 06.2024
A.S - Human Services And Counseling
Hillsborough Community College
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