Dynamic and highly motivated culinary professional with extensive experience at McDonald's, and 5+ years experience in the kitchen of frontstreet pub, excelling in fast-paced environments. Recognized for exceptional time management and attention to detail, consistently delivering high-quality meals while maintaining cleanliness standards. Proven ability to enhance customer satisfaction through effective communication and problem-solving skills.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Line Cook
Mcondalds
02.2025 - Current
Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
Adapted quickly to new recipes and techniques, demonstrating versatility and eagerness to learn from colleagues.
Upheld strict sanitation standards while preparing meals, maintaining a clean workspace free of cross-contamination risks.
Cook
Harborwalk Restaurant/ Frontstreet Pub
02.2020 - 01.2025
Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
Prepared meals efficiently under time constraints for timely service during peak hours.
Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
Prepared food items in compliance with recipes and portioning control guidelines.
Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.
Communicated closely with servers to fully understand special orders for customers.
Sales Associate
Dollar General Store
07.2019 - 10.2019
Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Built relationships with customers to encourage repeat business.
Managed returns, exchanges and refunds in accordance with store policy.
Prepared merchandise for sales floor by pricing or tagging.
Helped customers locate products and checked store system for merchandise at other sites.
Customer Service
McDonald's
09.2018 - 06.2019
Fostered positive dining atmosphere by offering exceptional customer service.
Provided exceptional customer service by proactively anticipating clients'' needs.
Provided excellent customer service, promptly addressing inquiries and resolving issues.
Promoted repeat business by consistently delivering superior customer service experiences.
Met customer service goals and exceeded customer expectations.