Dai Tran
San Jose,CA
Summary
Dependable team member trained in register operations and customer service. Contributes to smooth front-end operations and goes beyond requirements to handle customer needs. Reliable, team-oriented, and efficiently completes assignments.
Overview
8
8
years of professional experience
Work History
Server/Cashier
Boiling Point
San Jose, CA
08.2022 - Current
- Checked food before serving it to customers.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Monitored dining room for cleanliness and proper set-up at all times.
- Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
- Followed health safety guidelines when preparing and serving food products.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
Dental Assistant
The Dental Place
San Jose, California
02.2023 - 08.2023
- Maintained a neat, clean and organized environment throughout the office.
- Performed administrative duties such as scheduling appointments, answering telephones and updating patient records.
- Provided support services such as stocking rooms with supplies, cleaning trays and changing linens between patients.
- Handled billing inquiries from insurance companies regarding claims submitted by the office.
Team Lead
Pho Hoa
San Jose, CA
11.2016 - 07.2023
- Promoted to a leadership position in recognition of a strong work ethic and provided exceptional customer service.
- Fostered positive employee relationships through communication, training and development coaching.
- Rotated through series of different stations based on team needs.
- Kept work areas clean, neat and free of safety hazards to maximize efficiency.
Education
Associate of Science - Business Administration
Evergreen Valley College
3095 Yerba Buena Rd, San Jose, CA 9513512-2025
Associate of Science - Dental Assistant
San Jose City College
San Jose, CA06.2022
Skills
- Workplace Safety
- Quality Control
- Problem-Solving
- Flexible Schedule
Languages
Vietnamese
Professional
Timeline
Dental Assistant
The Dental Place
02.2023 - 08.2023
Server/Cashier
Boiling Point
08.2022 - Current
Team Lead
Pho Hoa
11.2016 - 07.2023
Associate of Science - Dental Assistant
San Jose City College
Associate of Science - Business Administration
Evergreen Valley College
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