Kyla Kleitches
Miso's Ice Cream
High Point,NC
1
Language
5
years of professional experience
Adaptable team member with a background in food service, customer care, and sales techniques. Known for warm guest interactions, accurate payments, and steady support during opening, closing, and daily operations.
Work History
Server/Cashier
9 Months- Processed payments accurately, handled cash and card transactions, and balanced guest checks.
- Presented menus, explained specials, and answered dining questions with clear product knowledge.
- Coordinated order flow with kitchen staff to ensure timely food preparation and delivery.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Maintained clean dining areas, reset tables, and followed sanitation standards throughout the shift.
- Built strong relationships with regular customers by providing personalized service and attentive care. with regular customers.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Babysitter
4 Years 9 Months- Facilitated positive interactions with children and guardians, fostering trust and open communication.
- Monitored play environments to maintain safety and prevent household hazards
- Ensured safety in play environments, actively identifying and mitigating household hazards.
- Reassured children when upset, providing emotional support and stability.
- Provided emotional support to children during distress, promoting a sense of stability and security.
Team Member
2 Years 1 Month- Provided friendly counter service and accurately prepared ice cream orders to enhance customer satisfaction.
- Operated POS system to process payments and complete transactions efficiently.
- Scooped and portioned menu items with consistency during busy periods.
- Restocked toppings, cones, and supplies to keep service flow steady.
- Maintained clean serving areas, equipment, and dining spaces to support food safety.
- Supported team members with opening, closing, and daily operational tasks to ensure smooth store operations.
- Conducted thorough store inventory independently to ensure accurate stock levels.
- Facilitated candidate interviews to identify suitable team additions.
- Cultivated relationships with regular customers to foster loyalty and repeat business.
Education
No Degree - Criminology
High School Diploma
- 3.5 GPA
- Extracurricular Activities: Cheer
- Honor Roll all four years
Skills
Exceptional customer service
Cash management
Customer engagement
Workplace hygiene
Menu knowledge
Team collaboration
Sales strategies
Inventory management
Languages
Spanish
Limited Working
Timeline
Server/Cashier
Mario's and Tony's Pizza
01.2026 - CurrentRead More
Team Member
Miso's Ice Cream
09.2024 - CurrentRead More
Babysitter
Families In The Community
01.2022 - CurrentRead More
Guilford Technical Community College
No Degree from Criminology
Read More
The North Carolina Leadership Academy
High School Diploma
Read More