Genesis Gordillo
Roswell,NM
Summary
Hardworking professional with proven relationship-building and time management skills in fast-paced environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Server/Cashier
Asian Market
Roswell, NM
01.2023 - 05.2024
- Took orders from customers accurately and in a timely manner.
- Accurately recorded orders on cash register and point-of-sale system.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Monitored dining room for cleanliness and proper set-up at all times.
- Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
- Stayed informed about daily specials, new menu items, promotions.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Delivered food orders promptly and courteously.
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Greeted guests and provided menus.
- Checked food before serving it to customers.
- Upheld high standards of sanitation in accordance with health department regulations.
- Assisted in training new servers.
- Prepared drinks according to standard recipes.
- Provided excellent customer service to ensure satisfaction.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
Nanny/Babysitter
Vereniz Cano Villalobos
Las Vegas, NV
10.2020 - 02.2021
- Cared for three children, all below the age of two, in the role of a nanny/babysitter.
- Gave medication to children as directed by parents or guardians.
- Kept detailed records of each child's progress including meals eaten, naps taken.
- Assisted children with daily activities, such as dressing, bathing, and feeding.
- Monitored the children's playtime to ensure safety and wellbeing.
- Instructed the children in proper behavior, manners, health habits.
- Communicated regularly with families regarding daily events and any concerns that may arise.
- Stayed current on all required certifications necessary for working as a Nanny.
- Transported children to school, extracurricular activities, and appointments when needed.
- Created an atmosphere of trust between myself and both the family and the kids I cared for.
- Read stories aloud to the children and engaged them in creative play activities.
- Maintained discipline in accordance with parents' instructions while being sensitive to each child’s individual needs.
- Performed light housekeeping duties related to childcare such as laundry or meal preparation.
- Researched new places or activities that would be interesting and beneficial for the kids.
- Created nurturing, safe environments to promote emotional, social, and intellectual growth.
Education
Bachelor's degree in Secondary Education -
Eastern New Mexico University-Roswell Campus
05-2025
High school diploma -
University High School
05.2022
Skills
- Cash Handling
- Guest Engagement
- Table Setting
- Food Running
- Quality Control
- Price memorization
- Positive and professional
- Sales Techniques
- Professional Appearance
- Strong Work Ethic
- Performance Improvement
- Exceptional customer service
- Child Supervision
- Time Management
- Reliability
- Special needs experience
- Child Safety Procedures
- Customer Assistance
- Customer Service
- Inventory Control
- Time management skills
- Customer service excellence
- Money Handling
- Inventory Management
Certification
Class D
References
References available upon request.
Timeline
Server/Cashier
Asian Market
01.2023 - 05.2024
Nanny/Babysitter
Vereniz Cano Villalobos
10.2020 - 02.2021
Bachelor's degree in Secondary Education -
Eastern New Mexico University-Roswell Campus
High school diploma -
University High School