Emma Brand
Antelope,CA
Summary
Proven in delivering exceptional customer service and hospitality at Sizzlers, adept at multitasking and maintaining high cleanliness standards. Excelled in food service with a keen focus on customer satisfaction and efficiency, showcasing strong problem-solving abilities and cash register operation skills. Achieved significant improvements in guest experiences through dedicated teamwork and service prioritization.
Overview
5
5
years of professional experience
Work History
Server/cashier
Sizzlers
05.2018 - 10.2023
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Cashier
Go Calendar
12.2018 - 09.2019
Cashier
Popeyes Chicken
08.2018 - 12.2018
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
Foothill Highschool
Sacramento, CA06.2017
Skills
- Exceptional customer service
- Hospitality service expertise
- Memory retention
- Cleanliness standards
- Service prioritization
- Food safety practices
- Dining area maintenance
- Allergy awareness
- Food station setup
- Dining customer service
- Server training
- Team member support
- Take-out service
- Cleaning and sanitizing
- Food handling
- Problem-solving abilities
- Hospitality best practices
- Clear Communication
- Customer Satisfaction
- Hygiene practices
- Cash Register Operation
- Food Service
- Professionalism
Timeline
Cashier
Go Calendar
12.2018 - 09.2019
Cashier
Popeyes Chicken
08.2018 - 12.2018
Server/cashier
Sizzlers
05.2018 - 10.2023
Foothill Highschool