Daia Williamson
West Columbia,SC
Summary
Motivated Service Worker with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
10
10
years of professional experience
Work History
Management Trainee
Dominos's Pizza
12.2023 - 09.2024
- Established open and professional relationships with team members which facilitated communication, quickly resolving issues, and conflicts.
- Assisted with onboarding of new employees by providing training and development resources.
- Acted with integrity, honesty, and knowledge to promote culture of company.
- Used company reports to analyze sales, gross profit and inventory activities.
- Gained knowledge of company policies, protocols and processes.
Customer Service Representative
Arise
06.2022 - 09.2022
- Responded to customer requests for products, services, and company information.
- Created and maintained detailed database to develop promotional sales.
- Delivered prompt service to prioritize customer needs.
- Provided excellent customer care by responding to requests, assisting with product selection and handling ordering functions.
- Enhanced productivity levels by anticipating needs and delivering outstanding support.
Driver/Shift Manager
Pizza Hut
12.2018 - 07.2021
- Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
- Delivered goods and products to customer on time and in excellent condition.
- Obtained signatures from customers upon delivery of goods.
- Followed all relevant traffic laws and safety regulations.
- Communicated with customers to provide delivery updates and confirm delivery locations.
- Tracked receipts, employee hours, and inventory movements.
- Kept employees operating productively and working on task to meet business and customer needs.
- Trained and mentored new employees to maximize team performance.
- Coordinated efficient routes to avoid delays and optimize schedules.
Army Reservist
US Army Reserve
06.2016 - 09.2020
- Passionate about learning and committed to continual improvement.
- Exercised leadership capabilities by successfully motivating and inspiring others.
- Demonstrated a high level of initiative and creativity while tackling difficult tasks.
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
- Worked effectively in fast-paced environments.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Participated in team projects, demonstrating an ability to work collaboratively and effectively.
Cashier/Cook
Rush's
08.2014 - 10.2018
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Addressed customer needs and made product recommendations to increase sales.
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Learned duties for various positions and provided backup at key times.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
Education
High School Diploma -
White Knoll High School
Lexington, SC05-2017
Skills
- Schedule Management
- Staff Training
- Negotiation
- Forecasting skills
- Staffing requirements
- Staff Management
- Employee Mentoring
- Customer Relations
- Strategic Planning
- Superb time management
Timeline
Management Trainee
Dominos's Pizza
12.2023 - 09.2024
Customer Service Representative
Arise
06.2022 - 09.2022
Driver/Shift Manager
Pizza Hut
12.2018 - 07.2021
Army Reservist
US Army Reserve
06.2016 - 09.2020
Cashier/Cook
Rush's
08.2014 - 10.2018
High School Diploma -
White Knoll High School
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