Daiana Varela

Financial / Accounting Management

• Input Capital Improvement projects in the system, reviewing and forecasting accordingly
• AP/AR – reviewed and coded invoices, payments requests, and expense reimbursement prior approval, prepared tenant billing, delivered sundry invoices, set up tenant service schedule and handled billing inquiries. Organized TIA forms and invoices.
• Managed and completed approximately 150 billable work orders within a set timeframe generating $600.000/month revenue

Procurement / Risk Management

• Prepared of Contracts/Amendment /Approval Forms/CCIs for budgeted and non-budgeted projects, prepare, track, and maintain Contracts and Project Status sheets.
• Due Diligence - Received, reviewed, approved and set up certification of liability, vendors, tenants, general contractors and employees in the system

Tenant Support/ Lease

• Assisting in reviewing tenant lease provisions pertaining to tenant services, coordinating the provision of such services – create and update the lease abstract.
• Coordinated schedules and lease tours via VTS (View the space)
• Handled tenant inquiries, complaints, and requests in a professional and timely manner.
• Coordinated move-ins and move-outs to ensure smooth transitions for both new and departing tenants
• Provided excellent customer service and communication to address client inquiries and concerns, ensure efficient and timely completion of approximately 50 work orders per day
• Distributed incoming mail, packages and memos to tenants and prepared all outgoing mail for pickup

Tenant Fit-out/Construction

• Assisting with any special requests that may impact Manhattan West properties, i.e. coordination of site wide shutdowns, fire alarm testing etc.
• Coordinated building access and deliveries
• Set up approximately 5.000 general contractors in the system

Property Manager Support

• Assist and support PMs, Chief Engineer, Security and Cleaning team as needed
• Trained new hires on company policies, procedures, software applications and industry best practices-leading them towards successful job performance
• Collaborated with managers to create budgets, analyze financial reports, and make recommendations for cost-saving measures, preparing budget variances
• Contributed to the growth of company revenue by identifying earnings within existing operations processes

• Commercial Office, assisting and supporting 3 Brookfield teams; Internal Audit, Accounting and Business Technology
• Managed office operations, including organizing schedules and overseeing administrative tasks
• Coordinated meetings and events, including scheduling, booking venues, and arranging catering
• Maintained office supplies and equipment by monitoring inventory levels and placing orders as needed
• Assisted with onboarding new employees, including processing paperwork and organizing training sessions
• Prepared reports and presentations, including data collection and analysis, for management review
• Provided exceptional customer service by responding to inquiries and resolving issues in a timely and professional manner
• Monitoring daily bank account activity and prepared bank deposits compiling data from registers