Daicy Tellez
Alabaster,AL
Summary
Hardworking employee with customer service and multitasking. Devoted to giving every customer a positive and memorable experience. Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
19
19
years of professional experience
Work History
Package Handler
Abc Polymer Industries
Helena, AL
07.2023 - 07.2024
- Operated as a fiber packer responsible for bagging and weighing various types of fibers based on customer preferences.
- Utilized a sealing machine to seal fiber bags before packaging them into boxes.
- The process involves passing the boxes along a conveyor belt for labeling, followed by a machine that collects and organizes them onto pallets.
- Provided translation services for team members working with the boss and when interacting with English-speaking mechanics.
- Collaborated in a team to increase productivity.
Quality Control Inspector
QPSI
Memphis, TN
03.2006 - 06.2008
- Conducted comprehensive orientation for bilingual new hires, ensuring their full comprehension of company policies and procedures.
- Maintained accurate record-keeping by inputting employee information into the database.
- Communicating with an agency staff member to ensure appropriate staffing levels for each day.
- Verified the correctness and completeness of employee paperwork to ensure successful inspections.
- Translated documents from English to Spanish/Spanish to English.
Receptionist
Womens Care Centers Inc
Memphis, TN
01.2006 - 03.2006
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Managed all incoming mail distribution, courier services, faxes, and photocopying documents as requested.
- Maintained an organized filing system of confidential client information in accordance with company policy.
- Scheduled and confirmed appointments.
- Successfully engage in bilingual communication with clients in both Spanish and English.
- Verified client's insurance coverage by liaising with their insurance company.
Education
GED -
Sheffield High School
Memphis, TNSkills
- Packaging
- Heavy Lifting
- Package scanning
- Team work
- Write down the label number of each sacks
- Fast learner
- Bilingual Spanish/English
- Multi-line phone systems
- Quality control
Languages
English
Professional
Spanish
Professional
Timeline
Package Handler
Abc Polymer Industries
07.2023 - 07.2024
Quality Control Inspector
QPSI
03.2006 - 06.2008
Receptionist
Womens Care Centers Inc
01.2006 - 03.2006
GED -
Sheffield High School
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