Damon Roberts
Las Vegas,NV
Summary
Dynamic and adaptable professional with extensive experience at UPS, excelling in package handling and warehouse safety. Proven ability to reduce damage rates through careful handling and effective team collaboration. Skilled in loading and unloading, with a strong commitment to maintaining a clean and organized work environment.
Overview
10
10
years of professional experience
Work History
Package Handler
UPS
09.2022 - Current
- Executed efficient loading and unloading processes for packages.
- Sorted packages by destination using barcode scanners for efficient processing.
- Maintained cleanliness and organization of work area to ensure safety compliance.
- Collaborated with team members to meet daily operational targets consistently.
- Assisted in training new employees on safety protocols and equipment usage.
- Implemented best practices for package handling, reducing damage during transit.
- Adapted quickly to changing priorities in a fast-paced warehouse environment.
- Followed safety regulations to maintain safe work environment.
- Maintained a safe work environment by adhering to company policies and guidelines for proper lifting techniques.
- Reduced damage rates for packages through careful handling and adherence to safety protocols.
- Assembled, sealed, and loaded packages into correct trucks.
- Used hand-held scanners and physical logs to accurately track item movements.
- Proved successful working within tight deadlines and a fast-paced environment.
Cashier
MAVERICK
10.2022 - 05.2023
- Processed customer transactions efficiently using point-of-sale systems.
- Handled cash, credit, and debit transactions accurately.
- Assisted customers with product inquiries and store navigation.
- Maintained cleanliness and organization of checkout area.
- Supported team during peak hours by managing long lines effectively.
- Learned and adhered to company policies regarding returns and exchanges.
- Collaborated with coworkers to ensure smooth store operations.
- Provided exceptional customer service to enhance shopper experience.
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Facilitated positive shopping experience, greeted customers warmly upon entry.
Stock Associate
Target
04.2018 - 05.2020
- Managed inventory replenishment and organization on sales floor to enhance product availability.
- Operated stock management systems to track incoming merchandise and maintain accurate records.
- Trained new associates in stocking procedures, safety protocols, and operational standards.
- Conducted regular inventory audits to ensure product accuracy and minimize discrepancies.
- Collaborated with team members to optimize stock placement and improve customer accessibility.
- Implemented efficient backroom organization strategies, resulting in streamlined operations and reduced retrieval time.
- Collaborated with team members to maintain a clean, organized, and safe work environment in the stockroom.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Assisted colleagues in other departments when needed to ensure cohesive store operations across all teams.
- Maintained effective team member communication.
- Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
Prep Cook
Blue Bottle
08.2015 - 10.2018
- Prepared ingredients and meals according to standardized recipes and portion control guidelines.
- Maintained cleanliness and organization of kitchen workspace, adhering to food safety regulations.
- Assisted in inventory management by tracking stock levels and notifying supervisors of shortages.
- Operated kitchen equipment, including ovens, grills, and food processors, ensuring proper usage and maintenance.
- Collaborated with team members to streamline food preparation processes for improved efficiency.
- Supported head chef in menu planning by providing input on seasonal ingredient availability and pricing.
- Monitored food quality during preparation to maintain high standards of taste and presentation.
- Demonstrated strong multitasking abilities, managing multiple food stations simultaneously without compromising quality or speed.
- Washed, peeled, and cut fruits and vegetables in advance to save time on food preparation.
- Maintained clean, hygienic kitchen workspace by sweeping, mopping, and taking out trash.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Enhanced kitchen efficiency by maintaining a clean and organized workspace during busy shifts.
Education
High School Diploma -
Oakland Technical High School
Oakland, CA06.1998
Skills
Heavy lifting
- Team collaboration
- Warehouse safety
- Package unloading
- Packaging
- Adaptable to change
- Loading and unloading
- Stacking packages
- Truck loading and unloading
- Workplace cleanliness
- Sorting packages
- Label reading
- Materials handling
- Machine operation
- Quality assurance
- Safety management
- Equipment operation
- Assembly procedures
- Lockout and tagout procedures
- Efficient communication
- Shipment preparation
Team collaboration
Warehouse safety
Package unloading
Packaging
Adaptable to change
Loading and unloading
Stacking packages
Truck loading and unloading
Workplace cleanliness
Packing boxes
Sorting packages
Label reading
Fragile item handling
Truck loading
Shipping and receiving
Order picking and processing
Pallet jack operation
Hand truck operation
Timeline
Cashier
MAVERICK
10.2022 - 05.2023
Package Handler
UPS
09.2022 - Current
Stock Associate
Target
04.2018 - 05.2020
Prep Cook
Blue Bottle
08.2015 - 10.2018
High School Diploma -
Oakland Technical High School