Daija McDonnough
Marietta,GA
Summary
Driven professional with a proven track record in invoice processing and vendor relations, notably at Thomas Concrete. Excelled in enhancing customer satisfaction and streamlining accounts payable, achieving a significant reduction in discrepancies. Skilled in entry verification and fostering strong supplier partnerships through effective communication and problem-solving.
Overview
4
4
years of professional experience
Work History
Accounts Payable Specialist
Thomas Concrete
2024.08 - Current
- Ensured timely payments for all invoices, maintaining strong relationships with vendors and suppliers.
- Reached out to vendors and customers to verify information and follow up on client issues.
- Processed invoices and journal entries with efficiency and accuracy, resulting in decreased discrepancies.
Customer Service Assistant
CarMax
2021.07 - 2024.07
- Answered customer questions about product availability and shipment times.
- Collaborated with team members to improve overall customer experience and boost company reputation.
- Developed strong relationships with customers, establishing trust and loyalty through attentive service.
- Enhanced customer satisfaction by promptly addressing inquiries and resolving issues.
Usher
Braves Stadium
2021.04 - 2021.07
- Provided exceptional guest service, answering questions about the venue and directing patrons to their seats.
- Greeted customers with smile and provided friendly, knowledgeable service.
- Worked with other staff members to facilitate smooth flow of operations.
- Directed ticket holders to seats and facility locations.
Shipping and Receiving Clerk
Pflug Packaging & Fulfill
2021.02 - 2021.07
- Processed invoices and order forms for goods received and shipped for proof of transactions.
- Conducted counts and audits of inventories to identify and resolve discrepancies in records.
- Facilitated smooth communication between logistics partners, warehouses, and customers regarding shipment updates or delays for a seamless experience.
- Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
Education
BBA - Accounting
Georgia State University
Atlanta, GA05.2024
Skills
- Entry verification
- Invoice Processing
- Data Entry
- Accounts Payable
- Purchase Orders
- Vendor Relations
Timeline
Accounts Payable Specialist
Thomas Concrete
2024.08 - Current
Customer Service Assistant
CarMax
2021.07 - 2024.07
Usher
Braves Stadium
2021.04 - 2021.07
Shipping and Receiving Clerk
Pflug Packaging & Fulfill
2021.02 - 2021.07
BBA - Accounting
Georgia State University
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