Daija Sewell
United States
Summary
Experienced retail sales professional with a focus on customer service, merchandising and inventory management. Skilled in greeting customers, recommending products and driving sales through effective displays. Proficient in cash register transactions and maintaining accurate records. Detail-oriented team player with strong organizational skills, seeking a position to contribute to a company's success through interpersonal, time management, and problem-solving abilities.
Overview
5
5
years of professional experience
Work History
Overnight Stocker
Kroger
Atlanta, GA
10.2023 - Current
- Remove all boxes and related trash from sales floor and processed through compactors.
- Use dollies and pallet jacks to unload and organize merchandise from delivery trucks.
- Inspect floor displays, note missing items, and immediately replenish merchandise.
- Scan shelves and product cases to locate expired, outdated, and spoiled items.
- Maintain neat, organized stockroom free of hazards.
- Assist customers by finding items quickly to boost store satisfaction rates.
- Receive, sort and process incoming stock and materials to prepare the stock for storage or shipment.
- Stock shelves, racks and cases with new or transferred merchandise.
Dog Pet Sitter
Self-Employed
Atlanta & Surrounding Communities
06.2019 - Current
- Give animals proper attention to promote secure environment in owner's absence.
- Prepare food and water following instructions from pet owners.
- Clean out and scoop litter trays and food and water bowls to provide clean environment for pets.
- Exercise animals regularly with walks and rigorous play activities.
Barista
Arden's Garden
Atlanta, GA
07.2022 - 09.2023
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Controlled line and crowd with quick, efficient service.
- Cleaned counters, machines, utensils, and seating areas daily.
- Maintained regular and consistent attendance and punctuality.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Made and served brand-specific café beverages with focus on speed, quality and consistency.
- Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
- Used POS system to accurately enter orders and process payments.
- Restocked display cases with attractive arrangements to promote specialty food items like bagels and muffins.
- Learned special recipe items and seasonal offerings to best meet customer needs.
Cook
Zaxby's Chicken Fingers & Buffalo Wings
Atlanta, GA
01.2020 - 04.2022
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Prepared food items in compliance with recipes and portioning control guidelines.
- Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
Crew Member
Firehouse Subs
Cobb, GA
11.2019 - 08.2020
- Took orders, prepared meals, and collected payments.
- Collaborated with team members to complete orders.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Assisted other team members to achieve goals.
- Addressed guest needs, questions, or concerns to create optimum experience onboard.
- Prepared products following restaurant, health, and safety standards and procedures.
- Operated cash register to ring up final bill and process various forms of payment.
- Stocked shelves to organize aisles in assigned department.
- Accurately operated cash register to process customer payments.
Education
High School Diploma -
Booker T Washington High School
Atlanta, GA05.2020
Skills
- Customer Service
- Time Management
- Retail Store Operations
- Cash Register Operations
- Compassion for animals
- Effective communication with pet owners
- Team Collaboration Skills
- Animal handling and restraint skills
- Ability to multitask and prioritize tasks in a fast-paced environment
- Willingness to learn and adapt to new procedures or technologies
Timeline
Overnight Stocker
Kroger
10.2023 - Current
Barista
Arden's Garden
07.2022 - 09.2023
Cook
Zaxby's Chicken Fingers & Buffalo Wings
01.2020 - 04.2022
Crew Member
Firehouse Subs
11.2019 - 08.2020
Dog Pet Sitter
Self-Employed
06.2019 - Current
High School Diploma -
Booker T Washington High School