DAIJAH GILL
Madera,CA
Summary
Hello potential employer, I am looking for a full time job that I can turn into a career. I have open availability and am able to start immediately. I should be considered because I am a highly driven individual who adapts quickly to any new working environment I encounter. Also, I am an exceptionally punctual, personable, friendly, communicative, proactive and compassionate worker. I have 8 years of work experience ranging from customer service to warehouse operations.
Overview
8
8
years of professional experience
Work History
Customer Service Associate
Johnny Quik Chevron
Fresno, CA
11.2024 - 06.2025
- Provide exceptional customer service through friendly greetings and efficient transaction processing via POS systems. Manage opening and closing till, ensuring balanced cash registers. Cash out winning lottery/lotto tickets. Maintain inventory by stocking cold box and wine/liquor shelves. Verify customer IDs for age-restricted products to ensure compliance.
Prepare hot food and coffee according to shift demands. Check in vendors.
Assemble sandwiches at Port of Subs and process orders swiftly.
Courier
FedEx Express
Clovis, CA
08.2024 - 11.2024
- Perform initial package scans using RF scanner to create route labels at start of shift. Facilitate loading of packages onto truck, ensuring readiness for delivery. Accomplish prompt deliveries and business pickups, maintaining adherence to assigned routes.
Return to base after successfully completing delivery routes.
Cashier
The Home Depot
Madera, CA
03.2024 - 08.2024
- Greet customers and ensure positive shopping experiences.
Assist cashiers in self-checkout, garden, and mainline areas.
Ring up customer purchases and facilitate company credit card sign-ups on POS. Manually enter items without barcodes, count bulk purchases by hand to ensure inventory accuracy.
Personal Shopper
Walmart SuperCenter
Clovis, CA
03.2023 - 09.2023
- Pick and bag items according to assigned online orders.
Place orders in walk-in cooler or freezer, if applicable, while awaiting customer arrival. Load customer orders into vehicles quickly upon arrival.
Seasonal Weo Picker
Gap Distribution Center
Fresno, CA
09.2022 - 12.2022
- Identify and extract merchandise from storage utilizing wearable scanner device. Precisely select items according to quantity/size/color. Send off completed orders to be further processed. Prepare orders securely for shipping and verify accurate shipping information is attached.
Customer Service Representative
Chevron ExtraMile
Rancho Cordova, CA
07.2021 - 08.2022
- Ring up customer purchases efficiently and process winning lottery/lotto ticket transactions. Train newly hired staff on procedures for improved service delivery.
Keep store clean and organized to facilitate smooth operations.
Restock beverage coolers, fountain drink cups, coffee cups to provide customers with a variety of options. Make food and coffee items while adhering to health standards. Count cash drawer at shift start and end to verify sales accuracy.
Assistant Manager
That's Cheap
Sacramento, CA
08.2020 - 05.2021
- Manage opening and closing of store. Price incoming merchandise from freight and furniture trucks prior to floor placement.
Delegate daily tasks to associates. Assemble furniture according to specifications for retail display.
Conduct price checks for customers.
Maintain stocked shelves and rotate products. Unload furniture and freight trucks. Organize and clean back warehouse area.
Retail Sales Associate
Ross
Sacramento, CA
11.2019 - 06.2020
- Handle customer purchases and process returns for unwanted products. Aid customers in navigating store layout to find desired items. Fix and organize clothing racks while returning misplaced items to proper locations. Oversee fitting rooms for cleanliness and proper use. Perform end of day cleaning procedures
Sales Associate
Dollar Tree
Sacramento, CA
10.2018 - 02.2020
- Perform cashier duties such as accepting payments, issuing receipts and counting back change. Execute item exchanges promptly upon customer requests. Stock shelves regularly to ensure product availability. Count till accurately before and after shifts. Clean store thoroughly after closing to uphold cleanliness standards. Inflate balloons as needed for special events or promotions. Maintain cleanliness and order in sales floor areas. Help customers find specific products. Answer incoming telephone calls to provide store products and services information.
Customer Service Champion
Taco Bell
Sacramento, CA
07.2019 - 12.2019
- Deliver exceptional customer service in a fast-paced restaurant environment. Perform dishwashing duties to maintain sanitation. Manage cash drawer count before and after each shift. Address customer complaints and resolve efficiently and professionally. Maintain cleanliness and organization of dining area and service stations. Collaborate with team to ensure timely food preparation and order fulfillment. Operate POS system for accurate order entry and payment processing. Monitor inventory levels and assist with restocking supplies as needed. Follow up with customers after purchase to ensure satisfaction with product/service.
Cashier
McDonald's
Sacramento, CA
08.2017 - 10.2018
- Greet customers and address inquiries regarding products and promotions.
Balance daily transactions using computerized point-of-sale system.
Process customer orders for front counter and drive-thru with complete accuracy. Maintain cleanliness of checkout area, including countertops, registers, windowsills, and floors. Tend to product inventory count and dish washing duties. Follow company security procedures for handling large cash sums. Assist customers via phone with store operations, product information, and order placement.
Education
High School Diploma -
El Camino Fundamental High School
Sacramento, CA06-2016
Skills
- Sales
- Cashier
- Manager
- Retail
- Fast pace working environment
- Multitasking
- Warehouse/picker/packer
- Office assistant
- Customer Service
- Computer Skills
- POS
- RF scanner
- Pallet jack (manual)
References
References available upon request.
Timeline
Customer Service Associate
Johnny Quik Chevron
11.2024 - 06.2025
Courier
FedEx Express
08.2024 - 11.2024
Cashier
The Home Depot
03.2024 - 08.2024
Personal Shopper
Walmart SuperCenter
03.2023 - 09.2023
Seasonal Weo Picker
Gap Distribution Center
09.2022 - 12.2022
Customer Service Representative
Chevron ExtraMile
07.2021 - 08.2022
Assistant Manager
That's Cheap
08.2020 - 05.2021
Retail Sales Associate
Ross
11.2019 - 06.2020
Customer Service Champion
Taco Bell
07.2019 - 12.2019
Sales Associate
Dollar Tree
10.2018 - 02.2020
Cashier
McDonald's
08.2017 - 10.2018
High School Diploma -
El Camino Fundamental High School
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