DaiJah Logan
Houston,TX
Summary
Organized and outcome-focused professional with 3+ years of dedicated project coordination and management experience in fast-paced digital and traditional environments. Proven ability to oversee complex workflows, optimize strategies, and lead cross-functional teams to consistently meet and exceed project deadlines. Adept at process improvement, data-driven decision-making, and fostering stakeholder relations to ensure successful project delivery.
Overview
5
5
years of professional experience
2
2
Certification
Work History
Operations Project Manager
Clipp
07 2022 - 06.2025
- Directed the end-to-end management of 80+ weekly digital and print advertisement campaigns, from initiation and planning to execution and delivery. By optimizing workflows for time-sensitive projects, I consistently achieved a 99% on-time delivery rate.
- Led the full lifecycle for the adoption of a new CRM (Salesforce) , from initiation and planning by gathering stakeholder requirements and designing the rollout strategy , to execution. Monitored the project's success by providing comprehensive training , which resulted in a 95% system adoption rate within six months.
- Managed all client and stakeholder relationships for major campaign projects , acting as the primary point of contact from project initiation to closing. Translated client needs into actionable project plans and provided consistent communication through the execution and monitoring phases to exceed expectations.
- Designed and analyzed project performance reports to track key metrics, informing data-driven decisions that enhanced workflow efficiency and contributed to new business acquisitions.
Client Relationship Manager
South Bay Podcast And Recording Studio
01.2021 - 03.2022
- Managed a portfolio of 30+ client accounts, implementing a proactive quarterly check-in system that contributed to a 95% client retention rate.
- Managed complex client relationships and project escalations, resolving 98% within 24 hours to ensure project continuity and maintain high customer satisfaction.
Lead Sales Associate
AT&T
01.2021 - 12.2021
- Exceeded monthly sales targets by 30% and collaborated with cross-functional teams to ensure successful product launches and promotions.
Education
Bachelor of Science - Business Administration - Management
California State University Long Beach
Long Beach, CA12.2021
Associate of Science - Business Management
El Camino College
Los Angeles, CA5.2020
Skills
- Project Management Methodologies: Agile Principles, Waterfall Methodology
- Project Management Software: Jira, Asana, Trello, Monday, ClickUp, Smartsheet, Basecamp, Notion
- Operations & Process Improvement: Workflow Efficiency, Quality Assurance, Salesforce CRM, Prioritization
- Data Analysis & Reporting: Performance Tracking, Informed Decision-Making
- Leadership & Stakeholder Management: Cross-functional Collaboration, Team Building, Presentation, Negotiation
- Strategic Campaign Management: Digital, Print, Content Management Systems (CMS)
- Problem-Solving & Risk Mitigation: Issue Resolution, Critical Thinking
- Microsoft 365 Suite: Word, Excel, PowerPoint, Outlook, Teams
Certification
- CAPM - Certified Associate in Project Management- In Progress
- Google Project Management Professional Certificate
Timeline
Client Relationship Manager
South Bay Podcast And Recording Studio
01.2021 - 03.2022
Lead Sales Associate
AT&T
01.2021 - 12.2021
Associate of Science - Business Management
El Camino College
Operations Project Manager
Clipp
07 2022 - 06.2025
Bachelor of Science - Business Administration - Management
California State University Long Beach
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