Daijah Perkins
Saint Louis ,Missouri
Summary
Compassionate Phlebotomist with proven expertise at Biolife Plasma Services, skilled in venipuncture and patient care. Enhanced patient satisfaction through effective communication and meticulous specimen handling, ensuring accurate testing and timely results. Committed to HIPAA compliance and quality control, fostering a safe and efficient environment for both patients and colleagues.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Phlebotomist
Biolife Plasma Services
Saint Louis, MO
10.2024 - Current
- Enhanced patient experience through compassionate care and communication during blood draw procedures.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
- Centrifuged blood samples as outlined in clinical protocols.
- Completed proper sanitation and cleaning of equipment and work areas between patients.
- Stocked phlebotomy cart or carrier with appropriate supplies.
- Tracked collected specimens by initialing, dating, and noting times of collection.
- Assembled tourniquets, needles, and blood collection devices to prepare work trays.
- Used personal protective equipment correctly to protect coworkers and patients.
- Packaged and shipped specimens to central lab daily.
Pharmacy Technician
Walgreens
Saint Louis, MO
08.2022 - 10.2024
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Assisted in maintaining a clean and organized work environment, ensuring compliance with safety regulations.
- Provided exceptional customer service, fostering positive relationships with both new and returning patients at the pharmacy counter.
- Improved patient satisfaction by efficiently processing prescriptions and managing inventory in a timely manner.
- Performed various pharmacy operational activities with strong commitment to accuracy, efficiency, and service quality.
- Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
- Maximized pharmacy efficiency through effective communication with staff members and adherence to procedures.
- Reduced medication errors by diligently cross-checking medications against patients'' profiles before dispensing.
Pharmacy Technician
CVS Pharmacy
Saint Louis, MO
01.2020 - 07.2022
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Counted and labeled prescriptions with correct item and quantity.
- Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
- Increased overall pharmacy productivity by restocking supplies, organizing shelves, and maintaining cleanliness according to standards.
- Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
Skills
- Venipuncture
- Order of draw
- Patient care
- Specimen handling
- HIPAA compliance
- Patient confidentiality
- Data entry
- Quality control
- Paperwork processing
Certification
Certified Phlebotomy Technician
Pharmacy Technician
Timeline
Phlebotomist
Biolife Plasma Services
10.2024 - Current
Pharmacy Technician
Walgreens
08.2022 - 10.2024
Pharmacy Technician
CVS Pharmacy
01.2020 - 07.2022