Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Daijanae Charles

Detroit

Summary

Conscientious Patient Safety Associate known for high productivity and efficient completion of tasks. Specialize in risk management, patient advocacy, and compliance with healthcare regulations. Excel in communication, teamwork, and problem-solving to enhance patient safety outcomes and support healthcare teams in delivering quality care.

Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed.

An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth.

Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Outgoing student pursuing flexible part-time employment with weekend and evening shift options.

Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

6
6
years of professional experience
2023
2023
years of post-secondary education

Work History

Patient Safety Associate

Compass Group
Detroit
10.2023 - Current
  • Monitored patient safety protocols and compliance with health regulations.
  • Collaborated with healthcare teams to identify safety concerns and mitigate risks.
  • Conducted safety audits to ensure adherence to industry standards and guidelines.
  • Reported incidents and near misses to enhance safety awareness among employees.

Technology Consultant

Crusecom
Detroit
06.2025 - 08.2025
  • Analyzed client technology needs to recommend appropriate solutions.
  • Collaborated with teams to implement new software systems effectively.
  • Conducted training sessions for clients on technology usage and best practices.
  • Used computer in analysis and solution of business problems.
  • Evaluated benefits for each caller to determine service needs and address concerns.

Cashier

Popeyes® Louisana Kitchen
Detroit
03.2021 - 07.2022
  • Processed customer orders quickly and accurately at a busy fast-food restaurant.
  • Handled cash transactions and provided change efficiently to customers.
  • Maintained cleanliness and organization of the front counter and dining area.
  • Resolved customer inquiries and complaints with professionalism and courtesy.
  • Promoted daily specials and upselling opportunities to enhance customer experience.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Accepted cash and credit card payments, issued receipts and provided change.
  • Performed other duties as assigned by management.
  • Stocked shelves with merchandise when needed.
  • Issued receipts, refunds, credits or change due to customers.
  • Answered customer questions and provided store information.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Trained new team members in cash register operation, stock procedures, and customer services.

Counselor

Camp Africa
Detroit
07.2021 - 08.2021
  • Facilitated group activities to enhance social skills among campers.
  • Provided one-on-one counseling sessions to address emotional challenges.
  • Developed safety protocols to ensure a secure camp environment.
  • Organized recreational events to promote physical health and teamwork.
  • Collaborated with staff to create inclusive programs for diverse campers.
  • Participated in regular team meetings to discuss case management issues and plan services for clients.

•Promoting cultural awareness and historical knowledge, ensure a safe and engaging camp environment.

Sales Associate

Spirit Halloween Super Store
Troy
10.2020 - 11.2020
  • Assisted customers in selecting costumes and accessories for special occasions.
  • Maintained product displays to enhance visual appeal and organization.
  • Operated point-of-sale systems for efficient customer transactions.
  • Collaborated with team members to manage inventory and stock levels.
  • Handled customer complaints in a professional manner.
  • Answered incoming telephone calls to provide store, products and services information.
  • Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
  • Restocked shelves as needed to ensure sufficient inventory levels.

Nursing home resident assistant

Grow Detroit Youth
Troy
06.2020 - 08.2020
  • Facilitated daily activities for youth engagement and learning.
  • Supported program planning and execution for community events.
  • Assisted in maintaining a safe and supportive living environment.
  • Assisted residents with daily activities excluding personal hygiene tasks.
  • Provided companionship, delivered meals ,and supported a clean , comfortable living environment.

Education

University Prep Science And Math
Detroit, MI

Skills

  • Safety protocol compliance
  • Risk assessment
  • Incident reporting
  • Performance auditing
  • Team work
  • Customer service
  • Conflict resolution
  • Hospitality
  • Multi-tasking
  • Cash handling
  • Cashier
  • POS system
  • Training and education
  • Technology implementation
  • Customer relationship management
  • Attention to detail
  • Team collaboration
  • Patient care techniques
  • Organizational skills
  • Support services
  • Home health care
  • Active listening
  • CPR/AED

Languages

English
Full Professional

Timeline

Technology Consultant

Crusecom
06.2025 - 08.2025

Patient Safety Associate

Compass Group
10.2023 - Current

Counselor

Camp Africa
07.2021 - 08.2021

Cashier

Popeyes® Louisana Kitchen
03.2021 - 07.2022

Sales Associate

Spirit Halloween Super Store
10.2020 - 11.2020

Nursing home resident assistant

Grow Detroit Youth
06.2020 - 08.2020

University Prep Science And Math
Daijanae Charles