Summary
Overview
Work History
Education
Skills
Certification
Timeline
CustomerServiceRepresentative

DAIJANAE FLETCHER

lousvile,KY

Summary

Knowledgeable Desired Position with background in personal care assistance. Efficiently provided compassionate support and care to clients, contributing to their well-being and comfort. Demonstrated reliability and excellent communication skills, ensuring seamless collaboration with healthcare teams and families.

Professional personal care assistant with strong track record in client care and support. Known for delivering high-quality care and adapting to individual client needs. Focused on collaborative teamwork and achieving positive outcomes, consistently dependable, and flexible in dynamic environments. Proficient in personal hygiene assistance and mobility support, with caring and empathetic approach.

Overview

4
4
years of professional experience
1
1
Certification

Work History

PCA

Norton Hospital
08.2022 - Current
  • Assisted patients with daily living activities, promoting independence and wellbeing.
  • Ensured proper hygiene practices were followed by assisting with bathing, grooming tasks.
  • Improved patient comfort by providing compassionate and attentive care.
  • Maintained a clean and safe environment for patients, reducing the risk of infections and accidents.
  • Answered patient assistance calls, assessed needs, and offered qualified support.
  • Provided emotional support to patients and families during difficult times, fostering trust and rapport.
  • Obtained patient vital signs and reported results to staff nurse or physician, noting changes from prior measurements.

Daycare Teacher

southside christian daycare
05.2022 - 07.2022
  • Taught developmentally appropriate skills to promote academic, social and emotional growth
  • Served meals and snacks in accordance with nutritional guidelines
  • Discussed individual students' needs and progress
  • Prepared materials and classrooms for class activities
  • Modeled behavioral and social skills to help students learn, respect and enforce proper boundaries
  • Researched and selected classroom materials and instructional tools in alignment with school requirements

Pharmacy Technician

walgreens
06.2021 - 10.2021
  • Assisted customers by answering simple questions, locating items and referring them to pharmacist for medication information
  • Called insurance companies to retrieve patient information
  • Answered pharmacy telephones to respond to questions or requests
  • Priced stock to properly mark items for sale
  • Operated cash registered to accept payment from customers
  • Cleaned equipment and sterilized glassware to maintain safe and sanitary conditions
  • Prepared and processed medical insurance claim forms and records
  • Received written prescription and refilled requests and verified that information is complete and accurate

Cashier

white castle
06.2020 - 03.2021
  • Greeted and informed customers of products, fostering positive store experiences
  • Leveraged POS system to perform purchase transactions for team members and customers
  • Enforced store safety and cleanliness standards, reducing hazards
  • Resolved and de-escalated issues to address customer concerns
  • Maintained inventory and store visual presentation to meet customer needs
  • Built and maintained positive working relationships with co-workers
  • Counted cash drawers at beginning of shifts to verify correct amounts
  • Provided product information and resolved concerns to assist customers

Education

High School Diploma -

marion c. moore high school
Louisville, KY
05.2022

Skills

  • Supervising Classroom Activities
  • Childcare Expertise
  • Clear and Direct Communication
  • Organizational and Planning Skills
  • Team Leadership
  • Excellent Communication
  • Inventory Stocking
  • Cash Register Operation
  • Personal Hygiene Assistance
  • Behavioral Management
  • Emotional Support
  • Dementia Care
  • Vital signs monitoring
  • HIPAA Compliance
  • End of life care
  • Seizure Precautions
  • Range of motion exercises
  • Patient Observation
  • Mobility Assistance
  • Qualified in patient transport
  • Professional Bedside Manner
  • Catheter Care
  • Blood Glucose Monitoring

Certification

  • Basic Life Support (BLS) Certification - American Heart Association.
  • Certified Nursing Assistant (CNA) - State Boards of Nursing.

Timeline

PCA

Norton Hospital
08.2022 - Current

Daycare Teacher

southside christian daycare
05.2022 - 07.2022

Pharmacy Technician

walgreens
06.2021 - 10.2021

Cashier

white castle
06.2020 - 03.2021

High School Diploma -

marion c. moore high school
DAIJANAE FLETCHER