DAIKERRIA MCMILLAN
Miami,FL
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Dedicated and hardworking professional skilled in team leadership, training and development, as well as creation and implementation of programs and protocols. Offering to work both independently and as collaborative member of team to improve processes and meet organizational goals.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Correctional Officer
Florida Department Of Corrections South Florida
Miami, Florida
12.2024 - Current
- Conducted searches of inmates, cells, and prison grounds to detect contraband or illegal activities.
- Performed security checks on visitors entering the facility as well as on packages being delivered to inmates.
- Conducted regular cell inspections looking for evidence of drug use or other prohibited items that could pose a threat to security.
- Conducted searches of inmates and visitors to prevent the smuggling of contraband.
- Supervised inmate activities, including meals, recreation times, and work assignments.
- Operated security control systems to monitor entrances, exits, and movement within the facility.
- Supervised inmates during day-to-day activities.
- Maintained order in the prison by monitoring inmate behavior and intervening when necessary.
Environmental Tech
Baptist Health South Florida South Florida
Homestead, FL
08.2022 - Current
- Wore necessary personal protective equipment to minimize risks from hazardous materials, biohazards, and other harmful substances.
- Ensured timely completion of assigned tasks by effectively prioritizing workload based on urgency and importance.
- Cleaned and disinfected patient exam rooms, surgery suites, and common areas to promote sanitary treatment and services environment.
- Practiced established infection control methods to reduce risks to patients, families, and medical staff.
- Emptied trash cans and recycling bins to promote clean, sanitary environment, and reduce odors and debris.
- Contributed to positive patient experiences by maintaining clean, orderly, and welcoming environments throughout the facility.
- Cleaned elevators, glass, and planters in public areas.
- Interacted with hospital staff, patients, and families to demonstrate good customer service techniques.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Removed hazardous and medical waste from exam rooms, treatment rooms, and surgery suites to minimize risks to patients and medical personnel.
- Sweep, mop and vacuum floors of all areas.
- Disinfect equipment and supplies using germicides or steam-cleaning equipment.
- Clean windows, walls, ceilings, carpets and furniture in assigned areas.
- Keep a log book of daily tasks completed for record keeping purposes.
- Ensured that all medical equipment was properly maintained and sterilized.
- Helped create a safe environment by following infection control policies.
Retail Salesperson
DTLR
Homestead, FL
12.2021 - 08.2022
- Clerical experience
- Greeted customers and assisted them with product questions, selections, and purchases, both in-store and online.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Greeted customers, assisted them in finding merchandise, and made recommendations.
- Answered questions about store policies and concerns to support positive customer experiences.
- Greeted customers with a smile and offered prompt and dedicated assistance.
- Handled cash, counted change, and stored coupons to keep the cash register balanced and organized.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Enhanced store appearance by maintaining attractive merchandise displays and ensuring a clean, welcoming environment for customers.
- Greeted visitors and customers in a friendly, professional manner.
- Maintained an organized filing system of paper documents.
- Assisted with special projects as needed by management team.
- Answered telephones, directed calls, and took messages.
- Processed refunds and exchanges promptly and politely.
- Maintained a clean working environment by sweeping, vacuuming, dusting and mopping floors.
- Performed daily opening and closing duties such as counting money in drawers or reconciling receipts with sales.
- Handled price checks, merchandise transfers and fitting room returns to keep store orderly and efficient.
- Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
- Helped customers by answering questions and locating merchandise.
- Created price tags and merchandise signs for new items.
- Developed and maintained relationships with regular customers, providing personalized service to encourage repeat business.
Custody Technician
Wellpath Recovery Solutions
Homestead, Florida
09.2021 - 12.2021
- Operates and monitors an electronic computerized security and surveillance system.
- Performs actions required to command the system to perform various functions, such as unlocking or locking electronic doors and placing devices in an access or secure mode to allow or prevent movement of people as necessary.
- Maintains post equipment by completing daily equipment inventory and check.
- Maintains the system log which automatically records all events/activities by inserting pertinent remarks in reference to events as they occur
- Monitored surveillance cameras and responded to suspicious activity.
- Greeted staff, guests, vendors, contractors. upon arrival at the facility entrance.
- Completed incident reports to record security or loss prevention incidents.
Correctional Officer
Florida Department Of Corrections Homestead CI
Homestead, FL
04.2021 - 07.2021
- Head counts, visitor logs, and scheduled activities were all used to keep track of inmates.
- Looked for contraband in the building and grounds, as well as the living quarters and work areas.
- Forms, reports, logs, records, and activity journals were prepared, processed, and maintained by me.
- Cleaning supplies, comfort items, laundry, and all basic meals were distributed by me.
- Answered questions from the general public, other employees, inmates, and visitors.
- Received and inspected mail, property, and funds from visitors on behalf of designated inmates.
- Answered questions from the general public, other staff, inmates, and visitors to resolve concerns.
- Documented inmate behavior and activities in logbooks.
- Coordinated with other law enforcement personnel to exchange information.
- Searched cells of inmates to identify and confiscate contraband and other prohibited items.
- Managed high-risk situations with professionalism and composure, ensuring the safety of all involved parties.
- Maintained order in the prison by monitoring inmate behavior and intervening when necessary.
- Supervised prisoners during meals, recreation time, work assignments, medical visits, court appearances, and other activities.
- Conducted regular cell inspections looking for evidence of drug use or other prohibited items that could pose a threat to security.
Education
High School -
Miami Central High School
Miami, FL06.2020
Skills
- Clerical experience
- Criminal law knowledge
- Relationship building and management
- Self-motivated
- Organization
- Problem resolution
- Cash register operation
- First Aid/CPR
- Cash Handling
- Customer service
- Team Leadership
- Strong verbal communication
- Chemical Handling
- Environmental Compliance
- Worksite safety
- Field data collection
- Heavy Lifting
- Verbal and writing communication
- Customer Satisfaction
- Store maintenance
- Multitasking
- Creative Thinking
- Friendly and Helpful
- Excellent Communication
- Basic Mathematics
- Store Opening and Closing
- Cleaning and sanitizing
- Analytical Skills
- Incident reporting
- Contraband searches
- Inmate supervision
- Security monitoring
Certification
Basic Life support (CPR and AED Program)
Timeline
Correctional Officer
Florida Department Of Corrections South Florida
12.2024 - Current
Environmental Tech
Baptist Health South Florida South Florida
08.2022 - Current
Retail Salesperson
DTLR
12.2021 - 08.2022
Custody Technician
Wellpath Recovery Solutions
09.2021 - 12.2021
Correctional Officer
Florida Department Of Corrections Homestead CI
04.2021 - 07.2021
High School -
Miami Central High School