Daila Hughes
Cleveland,OH
Summary
Reliable fast food worker experienced in basic food and beverage preparation. Maintains clean, tidy spaces to entice customers and encourage business. Always ready to help team members and assist customers.
Overview
4
4
years of professional experience
Work History
Crew Member
McDonald's
Cleveland, Ohio
04.2024 - Current
- Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
- Restocked kitchen supplies including food products and utensils.
- Followed all safety guidelines while operating equipment such as slicers, fryers and ovens.
- Resolved customer complaints in a professional manner.
- Greeted customers upon arrival, provided menus and answered questions regarding menu items.
- Provided excellent customer service to maintain a positive atmosphere for guests.
- Performed cashier duties such as taking orders, collecting payments and providing change.
- Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.
- Served food quickly for positive guest experiences.
- Packaged menu items into bags or trays and placed drink orders into carriers.
Deli Sales Associate
Walmart
Cleveland, OH
03.2023 - 05.2024
- Monitored expiration dates on products to ensure freshness.
- Maintained cleanliness of work area throughout shift.
- Performed regular maintenance on slicers and other equipment used in the deli section.
- Followed established recipes for preparing sandwiches, salads, soups, and other items as needed.
- Stocked shelves with deli meats, cheeses, salads, and other products.
- Adhered to all safety procedures related to food preparation and handling.
- Replenished condiments during shifts as needed.
- Provided excellent customer service by addressing customer inquiries promptly and accurately.
- Rotated stock on shelves to ensure freshness of product.
- Operated slicers, scales, and other equipment safely and efficiently.
- Weighed meats for sale using proper techniques.
- Greeted customers in a friendly and professional manner.
- Sliced meats and cheeses and weighed deli items for customers.
- Operated slicers and other equipment according to company guidelines to minimize accidents or injuries.
- Sanitized and kept work areas tidy by cleaning surfaces, equipment, and floors, removing trash and maintaining machinery.
- Maintained safe food handling practices to prevent germ spread.
- Restocked napkins, condiments and utensils at self-service areas during slow periods.
Cake Decorator
Nothing Bundt Cakes
South Euclid , OH
05.2023 - 10.2023
- Measured ingredients accurately according to recipes used in the bakery.
- Provided guidance to other team members regarding proper cake decorating techniques.
- Prepared buttercream icing for use in cake decoration projects.
- Cleaned work area after completing each project for sanitation purposes.
- Followed safety protocols while using sharp utensils such as knives or spatulas.
- Assisted customers in selecting appropriate cake designs for their events.
- Ensured all tools were sanitized prior to beginning each project.
- Organized supplies to ensure efficient workflow during cake decorating process.
- Stacked layers of cakes onto tiered stands without damaging them.
- Decorated cakes for special occasions, showers, birthdays and christenings.
- Worked with common cake decorating and baking tools, such as mixers and carving tools.
- Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.
- Formulated designs based on customer specifications.
Environmental Services Housekeeper
Cleveland Clinic
Cleveland, OH
01.2023 - 02.2023
- Responded promptly to requests for housekeeping services from staff or visitors.
- Kept storage areas organized and free of clutter by disposing of unused items appropriately.
- Adhered to departmental policies regarding safety protocols while performing job duties.
- Attended required training sessions related to housekeeping tasks.
- Emptied trash cans and replaced liners as needed.
- Maintained inventory of cleaning supplies used throughout shift.
- Reported any damages or maintenance needs to supervisor immediately upon discovery.
- Cleaned and sanitized patient rooms, bathrooms, offices and other areas according to prescribed procedures.
- Replenished supplies such as soap, toilet paper and paper towels in restrooms.
- Emptied trash receptacles and disposed of waste materials properly.
- Dusted furniture, pictures, window sills and other surfaces.
- Inspected all areas after completion of work to ensure that they were cleaned properly.
- Disinfected public areas frequently and provided spot cleaning to maintain clean, welcoming atmosphere.
- Maintained floors with regular sweeping, mopping and vacuuming.
- Dusted, swept and mopped to maintain clean, safe environment for clients.
- Responded quickly to calls for spills and other potentially dangerous situations.
- Monitored supply levels and requested new items to maintain completing daily cleaning tasks.
Janitor
Janitorial Services Inc.
Cleveland, OH
01.2022 - 05.2022
- Replenish bathroom supplies such as soap, paper towels and toilet tissue.
- Empty wastebaskets and trash containers.
- Maintain janitorial supply inventory.
- Ensure that all spills are cleaned up immediately to prevent any accidents from occurring.
- Mix water with detergents or acids in containers to prepare cleaning solutions according to specifications.
- Clean and sanitize restrooms, sinks, countertops and other surfaces.
- Sweep, mop and vacuum floors of all areas.
- Completed sweeping and vacuuming, glass cleaning and trash collecting.
- Wiped down various surfaces with approved cleaning products to prevent growth of bacteria and viruses.
- Sorted and disposed of trash and recycling materials to keep common areas clean and organized.
Guest Advocate
Target
Fort Wayne, Indiana
07.2021 - 09.2021
- Maintained an organized workspace while stocking merchandise.
- Monitored sales floor activity to identify potential theft or fraud issues.
- Maintained cleanliness standards throughout the store area.
- Processed online orders using point-of-sale systems.
- Answered customer inquiries regarding store policies and procedures.
- Provided product knowledge to customers on the features and benefits of products.
- Assisted with returns, exchanges, and refunds in accordance with company policy.
- Performed cashier duties such as processing payments, returns, and exchanges accurately.
- Resolved customer complaints in a professional manner.
- Operated equipment such as scanners and scales to process transactions accurately.
- Greeted customers and provided assistance to ensure a positive shopping experience.
- Maintained up-to-date knowledge of store promotions and advertised items.
- Demonstrated strong communication skills when interacting with customers and coworkers.
- Handled payment processing and provided customers with receipts and proper bills and change.
- Promoted high level of guest satisfaction through genuine, enthusiastic and friendly interactions.
- Invited guests to join loyalty programs and special promotions to stay connected.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Engaged in conversation with customers to understand needs, resolve issues and answer product questions.
- Determined accurate prices for customer services, consistently searching for deals and best prices.
- Increased customer satisfaction ratings by effectively answering questions, suggesting effective solutions, and resolving issues quickly.
- Assisted customers with price checks, lifting heavy items and addressing other inquiries.
Education
High School Diploma -
Lincoln West High School
Cleveland, OH06-2021
Skills
- Safety
- Positive company representation
- Cleaning
- Integrity and honesty
- Interactive communication skills
- Problem-solving
- Multitasking and organization
- Inventory restocking
- Taking orders
- Point of sale operation
- Workplace safety
- Basic math
- Food preparation
- Willingness to learn
- Verbal and written communication
- Order delivery practices
- Teamwork and collaboration
- Sanitation protocols
- Beverage preparation
Languages
Spanish
Limited
Timeline
Crew Member
McDonald's
04.2024 - Current
Cake Decorator
Nothing Bundt Cakes
05.2023 - 10.2023
Deli Sales Associate
Walmart
03.2023 - 05.2024
Environmental Services Housekeeper
Cleveland Clinic
01.2023 - 02.2023
Janitor
Janitorial Services Inc.
01.2022 - 05.2022
Guest Advocate
Target
07.2021 - 09.2021
High School Diploma -
Lincoln West High School