Dailyn Bobb
Bainbridge
Summary
Detail-oriented Patient Access Representative with experience in patient registration and insurance verification. Proven ability to manage data entry accurately and maintain confidentiality while fostering a collaborative work environment.
Overview
3
3
years of professional experience
Work History
Specialty Scheduling
Ensemble Health Partners
Cincinnati
08.2024 - Current
- Completed day-to-day duties accurately and efficiently.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Assisted with customer requests and answered questions to improve satisfaction.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
Phlebotomist
Highland District Hospital
Hillsboro
12.2023 - 08.2024
- Collected blood samples using proper techniques and safety protocols.
- Prepared specimens for laboratory analysis and ensured accurate labeling.
- Assisted patients with procedures to ensure comfort and understanding.
- Maintained a clean and organized work area to uphold hospital standards.
- Collaborated with healthcare team to support patient care initiatives.
- Followed hospital policies to ensure compliance with safety regulations.
- Verified patient information prior to specimen collection.
- Adhered to HIPAA guidelines regarding patient privacy.
Patient Access Representative
Ensemble Health Partners
Cincinnati
02.2023 - 12.2023
- Managed patient registrations and verified insurance eligibility efficiently.
- Collected and processed patient information in electronic health record systems.
- Communicated effectively with patients regarding their financial responsibilities.
- Educated patients on health plan benefits and coverage options clearly.
- Maintained confidentiality of patient records and adhered to HIPAA regulations strictly.
- Applied HIPAA privacy and security regulations while handling patient information.
- Collected co-pays and other payments from patients at time of service.
- Registered patients by completing face-to-face interviews to obtain demographic, insurance, and medical information.
- Obtained necessary signatures for privacy laws and consent for treatment.
Education
High School Diploma -
Paint Valley High School
Bainbridge, OH05-2018
Skills
- Specimen collection
- Electronic health records
- Patient registration
- HIPAA compliance
- Customer service
- Insurance verification
- Data entry accuracy
- Time management
- Effective communication
- Attention to detail
- Organization and time management
Timeline
Specialty Scheduling
Ensemble Health Partners
08.2024 - Current
Phlebotomist
Highland District Hospital
12.2023 - 08.2024
Patient Access Representative
Ensemble Health Partners
02.2023 - 12.2023
High School Diploma -
Paint Valley High School