Dedicated and hardworking professional skilled in team leadership, training and development, as well as creation and implementation of programs and protocols. Offering to work both independently and as collaborative member of team to improve processes and meet organizational goals.
Overview
3
3
years of professional experience
Work History
Correctional Officer
Hampden County Sheriff's Department
Ludlow, MA
08.2024 - Current
Took prisoners into custody and escorted to locations within and outside facility.
Maintained order in the prison by monitoring inmate behavior and intervening when necessary.
Served as a role model for inmates by demonstrating positive behavior and promoting educational and vocational training programs.
Performed head counts, checking cells for missing inmates.
Enforced institutional policies and procedures to maintain order and security within the correctional facility.
Transported inmates to and from medical and dental appointments, funerals, work details and court hearings.
Used appropriate means to discipline prisoners.
Responded to emergencies and incidents, such as fights or attempted escapes, using appropriate restraint techniques.
Issued clothing, tools and other authorized items to inmates.
Monitored conduct of prisoners in housing unit or during work or recreational activities to prevent escape or violence.
Managed conflict and negotiated resolutions between inmates to prevent violence and ensure the safety of all individuals in the facility.
Conducted regular cell inspections looking for evidence of drug use or other prohibited items that could pose a threat to security.
Maintained inmate logs and entered information into electronic offender record systems for regulatory monitoring.
Searched prisoners and vehicles and conducted shakedowns of cells for valuables and contraband.
Community Outreach Worker
New North Citizens' Council Inc
Springfield, MA
09.2022 - 06.2024
Provided community education about local medical facilities, hospice care and resources to enlighten and inform.
Provided referrals for specialized services such as mental health counseling or substance abuse treatment.
Provided individuals and families with information and resources to connect with available programs.
Identified areas where additional resources are needed or existing resources can be better utilized.