Daimy Salabarria
Fort Worth
Summary
Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently delivers high quality work.
Overview
4
4
years of professional experience
Work History
Receptionist
Renaissance Plastic Surgery
Plano
07.2025 - Current
- Greet and check in patients in a professional, welcoming manner, answer phone calls, provide clear instructions about visits, pre-op and post-op expectations.
- Schedule consultations and follow up appointments. Manage cancellations and rescheduling.
- Handle consents forms, maintain accurate patient records and update information in the system. Ensure confidentiality and compliance with privacy regulations (like HIPAA).
- Explain financing options, collect payments, process invoices, receipts, and basic billing tasks.
- Handle sensitive conversations with empathy and confidentiality, creating a comfortable, discreet, and professional environment.
CSR
FredLoya Insurance
Fort Worth
12.2023 - 07.2025
- Keeping accurate records of customer interactions and transactions, processing payments and updating customer records.
- Handled 50+ daily customer inquiries via phone, improving satisfaction and resolution time.
- Working with other department to resolve customer issues and improve overall customer satisfaction.
- Representing the company professionally and creating a positive customer experience.
Teller
Wells Fargo
Irving
11.2022 - 12.2023
- Cash handling in a fast paced environment that requires accuracy, use of logic and multitasking.
- Identify customer needs, provide information on new products and services, and direct customers to branch representatives as needed.
- Accurately maintained records of each transaction and ensured all documentation and paperwork was in place and within compliance.
Store Manager
TitleMax
Irving
11.2021 - 11.2022
- Provided optimal assistance to the General Manager and handled a variety of tasks.
- Work efficiently in a rapidly changing and fast paced environment and handle multiple challenging tasks with ease to meet individuals and team performance standards.
- Served as a successful leader, promoting and achieving store success.
- Provided information estimating quotes and handling administrative tasks over the phone.
Education
Associate of Science - Respiratory Care
Dallas County Community College
Dallas, TXHigh School Diploma -
Lewisville High School
LewisvilleSkills
- Time Management Skills
- Ability to Work Under Pressure
- Customer Service
- Teamwork
- Problem solving
- Patient Scheduling Systems
- Billing & Payments Processing
Languages
- English
- Spanish
Timeline
Receptionist
Renaissance Plastic Surgery
07.2025 - Current
CSR
FredLoya Insurance
12.2023 - 07.2025
Teller
Wells Fargo
11.2022 - 12.2023
Store Manager
TitleMax
11.2021 - 11.2022
Associate of Science - Respiratory Care
Dallas County Community College
High School Diploma -
Lewisville High School