Successful at efficiently handling client inquiries, billing and administrative tasks. Familiar with contracts and other documents affecting billing processes. Prepares professional, polished statements, and business correspondence.
Overview
7
7
years of professional experience
Work History
Billing Specialist
VeraMed Health
Doral, FL
01.2025 - 12.2025
Prepared, reviewed, and submitted claims for durable medical equipment to Medicare, Medicaid, and commercial payers.
Verified insurance eligibility and benefits for durable medical equipment.
Ensured claims billed according to payer guidelines, HCPCS codes, and modifiers.
Monitored accounts receivable to identify unpaid or underpaid claims.
Communicated with insurance companies to resolve claim rejections and denials.
Identified, researched, and resolved billing variances to maintain system accuracy and currency.
Managed billing cycles to ensure timely invoicing and payment collection.
Reviewed and reconciled patient accounts for accuracy and compliance.
Administrative Assistant
JNG Health Network
Miramar, FL
07.2022 - 01.2025
Answered and directed phone calls, organized patient appointments.
Assisted patients with insurance questions and collected cost payments.
Developed and maintained filing systems, updated office policies.
Assisted in the preparation of reports, improving accuracy and consistency across departmental communications.
Managed scheduling and coordination of meetings for senior leadership, ensuring efficient use of time and resources.
Developed and maintained filing systems to enhance document retrieval and organizational efficiency.
Account Manager
MRM Medical Assistant, LLC
Miramar, FL
09.2018 - 01.2023
Provided customer service, resolving complaints, and verifying account information.
Assisted with order placements, invoicing, and maintained record-keeping systems.
Generated reports and spreadsheets in Excel, compiled data.
MRM Medical Assistant, LLC provides administrative support services within the healthcare sector, with a focus on customer service and account management.
Developed and maintained client relationships to enhance service satisfaction and retention.
Patient Service Representative
Qualcare Medical Group
Hollywood, FL
04.2021 - 06.2022
Processed accounts, billable claims, and managed patient inquiries.
Contacted insurance billing departments to address and correct billing errors.
Established repayment plans with delinquent patients.
Facilitated patient intake processes, ensuring accurate data entry and compliance with confidentiality standards.
Coordinated communication between patients and healthcare providers to address inquiries and resolve issues promptly.