Daina Dianou
Bronx,NY
Overview
7
7
years of professional experience
Work History
Security Officer
Allied Universal
08.2022 - Current
- Complete detailed daily activity logs by conducting routine inspections of facilities and equipment
- Prepare and distribute badges to visitors and provide access to buildings and parking areas
- Accurately document detailed incident reports and observations
- Respond to calls for assistance, including medical, fire, workplace violence, and accidents.
Food Bank Coordinator
Security Services of Connecticut
07.2021 - 08.2022
- Prepare and Serve food to patrons, while maintaining a clean work environment
- Assist with ongoing inventory management, including weekly food orders, deliveries and donation pick-ups, rotation of inventory, packaging, and processing
- Ensure safe, healthy, inclusive customer service-oriented food bank environment
- Maintain and adhere to all Local, State, and Federal Guidelines and Regulations related to safety, sanitation, and food service
- Participate in periodic program evaluation.
Security Officer
MG Security
01.2020 - 08.2021
Customer Service Representative
Restaurant El Barrio
06.2017 - 12.2019
- Maintained a positive, empathetic, and professional attitude toward customers at all times
- Responded promptly to customer inquiries
- Communicated with customers through various channels
- Acknowledged and resolved customer complaints
- Processed orders, forms, applications, and requests
- Kept records of customer interactions, transactions, comments, and complaints.
Education
Bachelor of Science in Health Service Administration -
Lehman College
Bronx, NY05.2024
Skills
- Leadership & Management
- Independence
- Collaboration & Teamwork
- Decision Making
- Communication
- Customer Service
- Bi-lingual (French)
- Microsoft Word
- PowerPoint
- Excel
Coursework
- Custumer service
- Human Resource Management
- Healthcare Marketing
- Financial Accounting
- Managerial Accounting
- Money & Banking
Languages
French
Native or Bilingual
Timeline
Security Officer
Allied Universal
08.2022 - Current
Food Bank Coordinator
Security Services of Connecticut
07.2021 - 08.2022
Security Officer
MG Security
01.2020 - 08.2021
Customer Service Representative
Restaurant El Barrio
06.2017 - 12.2019
Bachelor of Science in Health Service Administration -
Lehman College