Daionne Alvarez
Concord,NC
Summary
Human Resources and Organizational Leader based in North Carolina with 20+ years of experience across higher education, corporate, and nonprofit environments. Skilled in workforce planning, HR policy and compliance, employee relations, and organizational leadership. Recognized for streamlining processes, advising leadership, and driving operational improvements. Certified in Management, Strategic Leadership, and HR Strategic Partner from Duke University; completed SHRM-SCP preparation course.
Overview
26
26
years of professional experience
1
1
Certification
Work History
HR Departmental Manager II
Duke University
Durham, NC
08.2021 - Current
- Serve as strategic HR partner to the Trinity College of Arts & Sciences, supporting 40+ academic departments and their Business Managers.
- Provide HR leadership for a workforce of 300+ staff employees and student workers, advising on recruitment, onboarding, compensation, and compliance.
- Conduct compensation and equity analyses for new positions, reclassifications, and pay adjustments to ensure fairness and competitiveness.
- Facilitate regular roundtables with department leaders to deliver policy updates and strengthen communication.
- Advise leadership on employee relations issues, conducting investigations and guiding resolution in collaboration with Staff & Labor Relations.
- Supervise and mentor an HR Representative, overseeing student employment processes, FMLA administration, and exit interviews.
- Maintain HR systems (FileMaker, Box, SOPs, tracking tools), producing workforce analytics to support decision-making.
Operations Coordinator
Pender County Outreach
Burgaw, North Carolina
01.2011 - 07.2021
- Manage daily operations, including scheduling, reporting, and compliance documentation.
- Support program and financial reporting, ensuring accuracy and transparency.
- Coordinate communications with donors, partners, and staff to strengthen outreach efforts.
Teacher/ Program Leader
(International & Community)
UAE, Saudi Arabia, Qatar, USA
10.2011 - 01.2020
- Delivered curriculum and organized educational programs across diverse cultural settings.
- Supervised youth programs and coordinated group events.
- Applied cross-cultural leadership skills to guide and mentor diverse student groups.
Executive, Human Resources Administration
Stepping Stones Centre
Abu Dhabi, UAE
08.2007 - 08.2010
- Implemented HR policies, onboarding, and succession planning.
- Partnered with leadership on recruitment, workforce planning, and talent management.
HR Process Assurance Specialist
Phillip Morris USA
Concord, NC
01.2000 - 03.2005
- Conducted HR compliance audits and risk mitigation.
- Trained staff on HR protocols, improving efficiency and accuracy.
Education
Bachelor of Arts - Political Science
University of North Carolina At Charlotte
Charlotte, NCSkills
- HR Policy & Compliance
- Employee Relations & Investigations
- Talent Development
- Workforce Planning
- Compensation & Equity Analysis
- Project & Change Management
- Training & Coaching
- Nonprofit Operations
- Asana (Project Management)
- SharePoint (Document Management)
- Cross-Cultural Leadership
Certification
- Duke University – Durham, NC
• Managing at Duke
• Strategic Leadership
• HR Strategic Partner - SHRM-SCP Certification Preparation – Completed 12-week course; pursuing certification
Timeline
HR Departmental Manager II
Duke University
08.2021 - Current
Teacher/ Program Leader
(International & Community)
10.2011 - 01.2020
Operations Coordinator
Pender County Outreach
01.2011 - 07.2021
Executive, Human Resources Administration
Stepping Stones Centre
08.2007 - 08.2010
HR Process Assurance Specialist
Phillip Morris USA
01.2000 - 03.2005
Bachelor of Arts - Political Science
University of North Carolina At Charlotte