Newhouse CAGE Lab Specialist Syracuse University School Of Public Communication
07.2022 - Current
Provided technical guidance and training to co-worker.
Responded to customer inquiries related to services or accommodations and promptly addressed issues or complaints.
Processed reservations and provided customers with detailed itineraries and receipts.
Follow all the Newhouse CAGE policies and procedures for daily, opening, and closing operations.
Maintaining the organization and cleanliness of all equipment including our facilities: cage, labs, and editing suites
Answering Newhouse Help Desk phone and creating help desk tickets for technology issues or requests
Performed data entry and completed proper paperwork.
Developed creative design for print materials, brochures, banners, and signs.
Defined problems to make decisions and moved forward to support quick resolution.
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