Daise Alvarez
Target
Miami,FL
2
Languages
2
years of professional experience
Dedicated Guest Advocate with strong empathy and exceptional communication skills. Committed to enhancing guest experiences and resolving issues efficiently.
Work History
Volunteer
7 Months- Assisted in coordinating educational programs for visitors, enhancing engagement with animal exhibits.
- Supported animal care staff during feeding and enrichment activities, ensuring well-being of diverse species.
- Conducted guided tours for guests, providing informative insights about wildlife conservation efforts.
- Participated in fundraising events, promoting awareness and support for Zoo Miami Foundation initiatives.
Guest Advocate
1 Year- Resolved guest issues by employing strong problem-solving skills and ensuring satisfaction.
- Assisted guests with inquiries and provided information about products and services.
- Operated point-of-sale systems to process transactions accurately and efficiently.
- Maintained a clean and organized sales floor to enhance guest experience and safety.
- Collaborated with team members to achieve daily operational goals and objectives.
Education
Associate of Science - Social Work
Skills
Exceptional communication
Strong empathy
Stress tolerance
Guest engagement
Customer service
Teamwork and collaboration
Sales transactions
Retail store support
Store maintenance
[English] fluency
[Spanish] fluency
Languages
English
Spanish
Native or Bilingual
Timeline
Guest Advocate
Target
07.2025 - 07.2026Read More
Volunteer
Zoo Miami Foundation
01.2024 - 08.2024Read More
Miami Dade College
Associate of Science from Social Work
Read More