Dasha Freeman
Hamilton
Summary
Dependable, mature, creative high school senior seeking a part-time retail sales associate with a desire to learn as much as possible about customer service and management for a future career in retail management.
Experienced in managing daily operations with a focus on staff supervision and compliance with health and safety standards. Implemented inventory management strategies that improved supply chain efficiency and reduced waste, contributing to enhanced profitability. Analyzed sales data and customer feedback to refine product offerings, leading to increased customer satisfaction and repeat business. Developed team members through training programs, fostering a collaborative work environment that promotes excellence in service delivery.
Overview
7
7
years of professional experience
2022
2022
years of post-secondary education
Work History
Starbucks store manager
Compass Group USA
Lawrenceville, New Jersey
02.2025 - Current
- Managed daily operations by supervising staff, ensuring compliance with health and safety standards, and optimizing workflow efficiency.
- Trained and developed team members, enhancing service delivery and fostering a collaborative environment among employees.
- Implemented inventory management strategies to reduce waste and improve supply chain efficiency, positively impacting profitability.
- Analyzed sales data and customer feedback to refine product offerings, resulting in increased customer satisfaction and repeat business.
- Enhanced employee engagement through regular performance evaluations and recognition programs, contributing to a motivated team culture.
Starbucks assistant manager
Compass Group USA
Lawrenceville, New Jersey
02.2024 - Current
- Led daily operations by managing inventory, ensuring product availability, and optimizing workflow efficiency in a fast-paced environment.
- Trained and mentored team members on operational procedures, enhancing staff performance and promoting a culture of excellence.
- Implemented process improvements that streamlined service delivery, resulting in increased customer satisfaction and operational efficiency.
Starbucks Supervisor
Compass Group USA
Lawrenceville, New Jersey
02.2022 - Current
- Supervised daily operations, ensuring compliance with food safety standards and enhancing service quality across locations.
- Trained and mentored new staff, fostering a collaborative team environment that improved employee retention rates.
- Implemented process improvements, streamlining food preparation workflows and reducing service time during peak hours.
- Supervised daily operations to ensure compliance with quality standards and enhance customer experience in a fast-paced environment.
- Trained and mentored new baristas, fostering a collaborative team atmosphere and improving service delivery efficiency.
- Developed staff schedules to optimize workforce efficiency, resulting in improved service times during peak hours.
- Monitored adherence to health and safety regulations, contributing to a safe work environment and minimizing compliance risks.
Barista
Compass Group USA
Lawrenceville, New Jersey
02.2021 - Current
- Prepared and served high-quality beverages, ensuring consistency and adherence to recipe standards for customer satisfaction.
- Maintained a clean and organized workspace, promoting safety and efficiency during busy service hours.
- Assisted in inventory management, restocking supplies to meet demand and reduce downtime during peak hours.
Crew members
Amc
Hamilton
08.2020 - Current
- At Amc my Job was to work at Concession, Usher, and Greeter.
- Concession was on register selling stubs (promoting a membership amc has) and snacks.
- Ushering was cleaning the theaters and keeping the lobby clean, making sure all the drinks were filled up and, he stations were clean.
- Greeter was ripping tickets, making sure people were of age for the movie they picked and to make sure no one brought outside food or drinks inside the theater.
Cashier
Shoprite
Ewing
02.2019 - 06.2019
- As a cashier I greet customers as they approach my register then I proceed to ask them if they have a price plus card before I starting ringing and bagging their grocery's.
- On someday they have me blocking or I'll help do returns.
- Right now i'm currently in training to become a front runner.
Education
Trenton Hight School
Trenton, NJSkills
- Leadership
- Time management
- Communication
- Problem solving
- Staff supervision
- Inventory management
- Workflow optimization
- Performance evaluation
- Customer feedback analysis
- Health and safety compliance
References
References available on request.
Projects
- Upward Bound, College program participated in since 2018.
- Smith Family Foundation, Business program participated in during the summer of 2017, focused on starting a business and investing in stocks and bonds.
Personal Information
Date of Birth: 01/03/02
Place Of Birth
Anderson, SC
Timeline
Starbucks store manager
Compass Group USA
02.2025 - Current
Starbucks assistant manager
Compass Group USA
02.2024 - Current
Starbucks Supervisor
Compass Group USA
02.2022 - Current
Barista
Compass Group USA
02.2021 - Current
Crew members
Amc
08.2020 - Current
Cashier
Shoprite
02.2019 - 06.2019
Trenton Hight School