Daisha Mitchell
Atlanta,GA
Summary
Business transformation professional with proven ability to drive impactful organizational changes. Known for delivering strategic initiatives that improve operational efficiency and enhance business processes. Recognized for strong team collaboration and reliable adaptability in dynamic environments, consistently leveraging analytical and strategic thinking skills.
Overview
7
7
years of professional experience
Work History
Business Transformation Specialist
Georgia- Pacific
11.2023 - Current
- Collaborated with cross-functional teams to develop comprehensive test plans, improving overall product quality.
- Resolved conflicts within teams effectively so as to maintain a harmonious work environment and achieve organizational goals.
- Successfully managed end-to-end implementations of multiple SAP projects, ensuring timely delivery and quality results.
- Led integration between OneLisa and vendor site OP5, streamlining order management and saving team members two hours per transaction.
- Managed backlog by prioritizing business needs and conducting user acceptance testing across OneLisa, SAP, Salesforce, and WoodDuck.
- Facilitated workshops to educate team members on GenAI advancements, Georgia-Pacific values, and Agile methodologies.
- Trained new and existing team members on evolving business processes, driving system adoption and increasing GP Toolbox online quote adoption by 20%.
Account Coordinator
Formerly Known As (Audi, Volkswagen Credit)
11.2021 - 07.2023
- Serve as a liaison between clients, project managers, and senior managers managing customer facing calls, project updates, documentation adjustments to ensure client expectations are 100%.
- Assisted with clients’ project reports to locate trends and/or discrepancies for account and project managers, project reviews and client presentations.
Merchandise Coordinator
The TJX Companies, Inc.
07.2021 - 11.2021
- Strategize new ideas on stock levels and price product reports to exceed quarterly department goals and improve store’s productivity by 15%.
Marketing Intern
Georgia Gwinnett College
08.2018 - 05.2019
- Developed and executed social media campaigns, assisted with event timelines for campus organizations, and boosted our engagement by 200 post interactions.
Marketing Operations Intern
The Village Youth Service
05.2018 - 08.2018
- Facilitated smooth communication between external vendors/partners in managing budgets for multiple projects while maintaining and saving our cost efficiency by 10%
Education
BBA - Marketing
Georgia Gwinnett College
Lawrenceville, GAMBA - Business Administration
Louisiana State University
Baton Rouge, LA12-2026
Skills
Software Application:
Tableau, Salesforce, Azure DevOps, Jira, SAP
Interpersonal:
Decision-making, Problem-Solving, Adaptability, Written and Verbal Communication
Timeline
Business Transformation Specialist
Georgia- Pacific
11.2023 - Current
Account Coordinator
Formerly Known As (Audi, Volkswagen Credit)
11.2021 - 07.2023
Merchandise Coordinator
The TJX Companies, Inc.
07.2021 - 11.2021
Marketing Intern
Georgia Gwinnett College
08.2018 - 05.2019
Marketing Operations Intern
The Village Youth Service
05.2018 - 08.2018
BBA - Marketing
Georgia Gwinnett College
MBA - Business Administration
Louisiana State University
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