Daisha Tupuola
Honolulu,HI
Summary
Knowledge Team leader with 3+ years of sort, ramp, and dangerous goods experience at Fedex. Proven success of optimizing and enhancing productivity through strong delegation and effective communication. Committed to driving performance and achieving operational goals.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Team Leader
Fedex Express
07.2024 - Current
- Led a sort operation of 40+ material handlers and ensuring all team members are provided with guidance to help them complete all tasks efficiently.
- Delegating responsibilities fairly while ensuring a successful operation.
- Set performance expectations for the team and optimize crew scheduling to increase overall productivity for flight and sort operation.
Material Handler
Fedex Express
07.2024 - Current
- Handled and sorted packages of various sizes, ensuring proper loading and unloading from ULDs
- Accurately scan all packages to minimize tracking and load errors
- Load/Unload freight from aircraft efficiently to support flight schedule and departure
- Drive and operate ramp equipment, including but, not limited to tugs, belt loaders, and cargo loader in a safe manner
Inbound Sales Mentor
Spectrum
06.2022 - 05.2024
- Maximized sales opportunities by effectively answering and handling high volume inbound sales calls.
- Enhanced team performance by providing coaching, mentorship, and feedback for opportunities on sales calls.
- Provided positive reinforcements to help improve team's morale
Air Package Handler
Fedex Ground
01.2020 - 08.2022
- Minimized risks associated with handling hazardous materials by implementing strict safety protocols.
- Facilitate the safe transport of dangerous goods.
- Leveraged forklift to move or stack materials.
Education
High School Diploma -
Farrington High School
1564 North King Street, Honolulu, HI 9681705-2018
Skills
- Team leadership
- Strong Delegation Skills
- Effective Communication Skills
- Conflict resolution
Certification
- Dangerous Goods Specialist Certification
- Spill Clean-up Specialist Certification
- CPR/AED Certification
- Forklift Certification
Timeline
Team Leader
Fedex Express
07.2024 - Current
Material Handler
Fedex Express
07.2024 - Current
Inbound Sales Mentor
Spectrum
06.2022 - 05.2024
Air Package Handler
Fedex Ground
01.2020 - 08.2022
High School Diploma -
Farrington High School
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